1740 West Adams

Phoenix Arizona 85007

Hourly Pay Range: $29.19 - $52.99

Grade: 25

This position will remain open until filled

The Nurse Manager of the Compliance Department oversees compliance with public disciplinary or non-public Alternative to Discipline (ATD) agreements for nurses with substance use disorders mental health conditions and/or nursing practice related concerns.

Works under the agency Associate Director exercising discretion and independent judgment within applicable law established policies and guidelines.

Oversee the development and implementation of Compliance and Alternative to Discipline programs for nurses with substance use disorders or other practice issues. Collaborate with evaluators treatment providers employers and nurse participants to ensure successful program completion. Monitor participant progress and compliance with program requirements. Evaluate program effectiveness and recommend improvements

Supervise recruit and evaluate program staff. Provide training and ongoing education to staff on regulatory matters and best practices. Foster a positive work environment that promotes teamwork and professional growth. Resolves problems and questions presented by subordinate staff regarding work processes policies organization or methods. Responsible for the timeliness and quality of work products and effectiveness of the department. Establishes and maintains work standards procedures methods and rules for the monitoring unit. Advises agency staff regarding program components assigned to the unit and provides updates to Board members of compliance percentages and success rates of programs. Testifies on investigative/non-compliance matters during Administrative Hearings when required

Serve as a subject matter expert on nursing regulation and compliance for the staff board healthcare facilities and educational institutions. Develop and deliver educational programs on regulatory compliance for nurses employers and educators. Collaborate with other state agencies professional organizations and stakeholders to promote safe nursing practice

Composes stipulated agreements memorandums and correspondence to participants and authorized third parties including attorneys dealing with subject matter in ways that call for considerable discretion judgment and negotiation authority. Replies to inquiries; reads examines and reviews reports prepared by subordinate staff consultants or specialists; makes corrections adjustments raises questions and routes back to writer or approves for routing to destination. Conducts intake interviews for the Boards confidential ATD program investigates cases reviews evaluations and drug test results. Approves evaluators for participants under monitoring or ATD agreements

Analyze data and trends related to compliance issues and ATD program outcomes. Develop and implement quality improvement initiatives to enhance program effectiveness. Prepare regular reports on program performance and outcomes for the board and executive leadership.Devises a timetable schedule or agenda for achievement of work objectives completion of projects or development of changes in work processes

Other duties as assigned as related to the position

Knowledge:

Legal: knowledge of Nurse Practice Act; state/federal statutes and rules relating to the practice of nursing including administrative law and judicial procedures

Nursing/Medical/HealthCare: Knowledge of standards of nursing practice and standards of patient care throughout the healthcare system including hospitals managed care home health nursing homes rehabilitation centers schools prisons and other settings

Knowledge of federal requirements affecting the practice of nursing and the practice of nursing assistants as it relates to the delivery of healthcare

Operational: Knowledge of human resource management and group dynamics; effective conflict resolution; principles of negotiation; delegation techniques; staffing methodologies; identifying gaps in programs to improve services; understanding/application principles of TQM

Administrative; knowledge of the Arizona Department of Administration/Human Resources (ADOA) policies and procedures

Knowledge of business administration principles of leadership management and supervision

Knowledge of public sector systems; federal state county or local government entities

Knowledge of information/data processing programs and information systems

Leadership & managerial experience required

Skills:

Written communication skills including the ability to communicate the findings of an investigation in a comprehensive and succinct investigative report

The skill to analyze and synthesize information from the database system and apply strategic planning to address areas requiring improvement

Key skills required for the Program Administrator are above average skills in communicating complex laws/rules to licensees and public

The program administrator must be articulate when addressing staff nurses board members legislators state and federal officials

Administrative and organizational skills are necessary to facilitate principles to improve productivity and customer service

Skill ensuring that staff comprehends necessary changes to maintain the operations of the investigative unit

The skill to conduct a thorough and unbiased investigation and make appropriate recommendations

Advanced leadership and management competencies and critical thinking/decision making

Ability:

Performance improvement by identifying key performance indicators establishing data collection methodology evaluating performance data responding to outcome measurement findings and complying with documentation requirements

Understand Information technology (IT) and the effect of IT on patient care and delivery systems that impacts nursing and healthcare

Facilitate change by assessing readiness for change involve staff in change processes communicate changes and evaluate outcomes

Accomplish project management by establishing timelines and milestones allocating resources and managing project plans

Included are the abilities to make timely decisions based on sound administrative practices and available resources

Ability to testify in administrative court as an expert witness on violations of the Nurse Practice Act

Influence the practice of nursing regulation through participation in professional organizations

Demonstrate above average written and oral presentation competencies

Ability to integrate technology into investigative processes

Implement new organizational structures and processes

Support a culture of innovation

Demonstrate negotiation skills

Manage meetings effectively

Minimum:

Bachelors degree in Nursing

Preferred:

Knowledge and experience with substance use and mental health disorders preferred

Experience as an RN for a minimum of 10 years in a variety of healthcare settings

Master Degree in Nursing

Active unencumbered RN license

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

The State of Arizona offers a comprehensive benefits package to include:

Optional employee benefits include short-term disability insurance deferred compensation plans and supplemental life insurance

Life insurance and long-term disability insurance

Vacation with 10 paid holidays per year

Health and dental insurance

Retirement plan

Sick leave

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS)

Please note enrollment eligibility will become effective after 27 weeks of employment

If you have any questions please feel free to contact Shawn McConnell at for assistance