Sales and Events Manager

CSM Careers

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profile Job Location:

St Louis Park, MN - USA

profile Yearly Salary: $ 65000 - 70000
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Sales and Event Manager is responsible for generating new business and maintaining existing clients/corporate accounts. Uses sales skills to drive revenue maximize profit and ensure quality. Ensures clients receive outstanding service and hospitality.

  • Responsible for meeting catering revenue group rooms revenue and meeting room rental goals through food beverage room rental and audio-visual sales by proactive sales calls maximizing space potential and food and beverage minimums.
  • Detailing events and consistently pursuing up-selling opportunities to maximize revenue potential.
  • Achieves business revenue goals by developing building and maintaining excellent client relationships through community involvement local visitors bureau wedding organizations charity events and cultivating client database.
  • Uses expertise to assist in the advisement of implementing changes to hotel operations based on sales and guest comments.
  • Develop and deliver account strategy relating to overall hotel performance.
  • Responsible for effectively managing revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability.
  • Works on pricing and mix of business.
  • Has understanding of market fluctuations and trends.
  • Responsible for utilizing sales tools/systems to accurately identify report forecast and communicate sales data.
  • Ensures integrity of sales data by documenting information in Delphi or CI/TY on a daily basis.
  • Utilizes sales tools reader boards and other market intelligence to drive business.
  • Responsible for management of rooms and catering expenses to maximize hotel profitability.
  • Follows CSM procurement guidelines and applies good business judgment.
  • Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.
  • Accountable for client satisfaction by ensuring Hotel service standards are met and clients needs are responded to in a timely manner.
  • Ensures effective communication of client needs from sales to appropriate operational departments.
  • Resolves client complaints and concerns in courteous and friendly manner focuses on service recovery when applicable.
  • Works side by side with staff to train and model appropriate guest service standards.
  • Utilizes available resources and adheres to CSM training policies.
  • Ensures all CSM brand and department specific training requirements are met.
  • Implements training philosophies and processes.
  • Conduct routine inspections of hotel operations to maintain standards per CSM brand local state and federal regulations.
  • Ensures a clean and safe work environment and follows all CSM procedures for guest/employee incidents.
  • Responsible for effective self/workload management.
  • Demonstrates clear written and verbal communication skills.
  • Promotes collaboration and positive professional work environment.
  • Attends all daily weekly and/or monthly department/hotel meetings to ensure proper communication and proactive planning occurs.
  • Adheres to all CSM Standard Operating Procedures.

Competencies/Skills Required: 3 years of catering and special events experience required. Must be detail oriented have ability to communicate well with all levels within and outside the organization and be able to problem-solve with employees and clients. Must be able to manage multiple priorities in a fast-paced environment. Must have a valid drivers license.

Education: High school diploma or GED required. College degree or equivalent experience preferred. Membership in catering and event organizations such as NACE and/or MPI is desired. Delphi experience desired.

Physical Requirements: Ability to lift push and pull up to 20 pounds on an occasional basis.

Pay Range: $65000 - $70000 annually.

CSM Corporation offers a comprehensive benefits package to all regular full-time employees designed to support the health well-being and financial security of our employees. Our benefits include medical dental and vision insurance plans company-paid life insurance and short-term disability coverage company-paid long term disability coverage for eligible employees 401(k) plan with company match tuition reimbursement voluntary benefits (critical illness hospital indemnity accident insurance pet insurance identity theft) time-off scholarship program generous hotel discounts and more! For benefits offered to regular part-time or on-call employees please email


Required Experience:

Manager

Sales and Event Manager is responsible for generating new business and maintaining existing clients/corporate accounts. Uses sales skills to drive revenue maximize profit and ensure quality. Ensures clients receive outstanding service and hospitality.Responsible for meeting catering revenue group ro...
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Key Skills

  • Marketing
  • Catering
  • Organizational skills
  • Hospitality Experience
  • Management Experience
  • HubSpot
  • Event Planning
  • Events Management
  • Project Management
  • Event Marketing
  • Leadership Experience
  • negotiation

About Company

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CSM Corporation develops, owns, and manages a wide range of properties including hotels, commercial real estate, and apartment communities. We’re committed to delivering exceptional business results for our clients, while making a positive difference for our employees — and the com ... View more

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