Dyson is a global technology enterprise. Were growing fast and our ambition is huge more categories more locations and more people.Dyson launched in the US in 2002 and since then operations have grown exponentially. Our US headquarters is based in Chicagos Fulton Market neighborhood. We also have employees working in field sales our service centers and in our growing number of Dyson Demo Stores across the country.
Were committed to our campus culture and want to have people collaborating developing and learning from each other. By having everyone on campus together we have been able to nurture a fantastic social and dynamic environment.
At Dyson we sell by demonstrating. Our Experts Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson connecting our world-leading and pioneering technology with shoppers and owners.
Support Expert and Stylist on-boarding launches and on-going learning by establishing strategy for execution of training materials
Create a culture of consistent feedback through in-the-moment coaching performance conversations and follow up
Invest in team development by identifying and addressing opportunities for growth
Support daily operations and customer experience through scheduling and payroll controls
Develop strategy from business analytics to achieve sales and experience expectations
Support customer experience and sales by accurately managing inventory and supply levels
Ensure compliance of all operating policies and procedures
Implement strategy for upholding Dyson visual standards
Ensure customer satisfaction throughout the Dyson experience leveraging available data to measure performance and affect change
Drive in-store engagement by scheduling and building team mastery of Expert Workshops
Build Dyson reputation through flawless execution of community events
Flexible schedule with the ability to work weekends some weekdays holidays and as business dictates.
Minimum of 5 years experience in a customer-facing retail setting required
2 years retail management experience required
Bachelors Degree or equivalent experience is preferred
Experience in leading sales and operations in a retail store required
P & L strongly preferred
Experience working with or in a premium or luxury brand strongly preferred
Ability to understand the Dyson brand and uphold its integrity
Ability to motivate inspire drive results and lead a growing team in an ever-changing business environment
Excellent written and verbal communication skills with all audiences and levels of leadership
Strong organizational skills and ability to multi task
Bi-lingual language proficiency is a plus
At Dyson how we reward you is linked to our high-performance culture. But its about more than salary and bonus. Through a package of financial lifestyle and health benefits we support whatever stage of life youre in and the moments that matter.
Financial benefits:
401K with up to a 4% match
Company paid Life Insurance and AD&D
Flexible Savings Account (FSA) and Health Savings Account (HSA)
Lifestyle benefits:
Competitive Paid Time Off Benefits including Separate Holiday Sick and Vacation Time
Pre-tax Commuter Benefits (applicable areas only)
Generous Child Care Leave Program
Wellness Program
Employee Assistance Program
Generous Dyson Product Discounts
Health benefits:
Multi-Level Healthcare Coverage Options
Vision & Dental Coverage
Company paid Short-Term and Long-Term Disability
Dyson is an equal opportunity employer. We know that great minds dont think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other any other dimension of diversity.
Required Experience:
Manager
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