Position Title: Service Coordinator
Department: Service
Job Type: Full-Time
Salary Range: $60000 - $80000
Overview:
Modern Heating & Air Conditioning is a privately held company focused on helping customers maintain and operate their buildings safely and efficiently for commercial institutional and government organizations.
Looking for:
Modern Heating & Air Conditioning is seeking a dedicated and organized Service Coordinator to join our fast-growing team. This role is critical for ensuring the smooth operation of our team of technicians along with assisting in the completion of daily activities for the team.
Key responsibilities:
- Provide back-up for all duties and responsibilities of the Sr. Service Coordinator.
- Work closely with Service Representatives to help prioritize coordinate and set schedules for the team.
- Track and communicate daily activities for the field team.
- Serve as the first point of contact for incoming service calls.
- Manage dispatching work order creation and communication for the plumbing team.
- Create and distribute work orders to Service Representatives in a timely fashion.
- Generate work orders and purchase orders (POs) for technicians.
- Respond to after-hours service requests and involve the appropriate individuals.
Ideal candidates will have:
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Familiarity with work order and dispatching systems.
Benefits:
- Competitive salary ($60000 - $80000 per year)
- Health dental and vision insurance
- Paid time-off 3-weeks
- Opportunities for professional development (The Edge)
How to Apply:
Interested candidates are invited to submit their resume and cover letter to Modern Heating & Air Conditioning with the subject line Service Coordinator Application.
Required Experience:
IC