AML Analyst (KYC) Italian, Dutch or French Speaker

About

Swan is Europes embedded banking specialist. We empower software companies to embed banking features like accounts cards and payments directly into their products under their own brand. Swan processes over 1.5 billion in monthly transactions for more than 150 companieslike Pennylane Indy Agicap Libeo and Lucca. Founded in 2019 the company has received growth capital from leading investors such as Lakestar Accel Creandum Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution regulated by the French banking authority (ACPR).

Our mission

Banking belongs in business software

Many software companies already serve small businesses incredibly well: helping them send invoices run payroll manage inventory and more. Theyre on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows theres still a gap. Too many critical tasks like managing cash flow tracking payments or reconciling accounts happen outside the software across spreadsheets email threads banking portals.

Its a missed opportunity. Business software shouldnt just record financial activity it should run it.

To learn more about us: About Swan ; Our story.

Job description

We are looking for a capable diligent and proactive Know Your Customer (KYC) Analyst to join its Operations team who comes from a tech-driven environment and feels at ease using modern tech tools just like we this position you will be responsible for conducting detailed customer due diligence to prevent our organization from being misused for money laundering financial fraud and other financial crimes. Our teams are all about customer obsession and making sure Swan offers the smoothest most elegant BaaS experience out there!

Your mission

KYC:

• Conduct detailed customer due diligence perform risk assessments and make sure each customer complies with our companys KYC policy.
• Gather necessary information and documents from new customers and verify them effectively.
• Ensure complete accurate and timely data entry of KYC records into the appropriate systems.
• Stay abreast of regulatory changes and updates regarding KYC and AML standards.
• Collaborate with the Compliance team in order to refine and optimize companys KYC policies.
• Ensure confidentiality of investigations and exchanges

Fraud Analysis:

• Assess and make recommendations to mitigate potential risks of financial fraud money laundering and terrorism financing.
• Use analytical tools and techniques to detect fraud trends patterns and provide actionable insights to enhance business risk strategies.

Client Relations:

• Building and establishing strong relationships with clients is a key aspect of this role. You will be acting as the main point of contact for KYC-related interactions answering customers questions and requests
• Improve documentation (Help Center) by implementing any ideas that allow for better client onboarding (articles FAQ etc.)
• Work effectively with all teams (Product Engineering Compliance Operations and Sales) to improve and develop new processes

Preferred experience

Youre a great match if:

• You have 4 years of experience as a KYC/AML analyst ideally in a Fintech Payment Provider Bank consulting firm or other fast-paced work environment.
  
• You have a solid understanding of KYC AML and due diligence requirements along with knowledge of relevant regulations and best practices.
  
• Proven experience in developing documenting and implementing effective KYC procedures and playbooks.
  
• You are comfortable and thrive in a tech-driven environment confidently utilizing tools such as Forest (CRM) Zendesk (ticketing system) and other AML/KYC-related software.
  
• You have excellent communication and cross-functional collaboration skills to effectively engage with both internal and external stakeholders.
  
• Strong analytical skills to identify key findings and make efficient decisions.
  
• You are highly organized rigorous and detail-oriented
  
• Strong leadership capabilities including team coordination mentoring and effective stakeholder management
  
• Fluent in English and a native speaker in Italian Dutch or a Belgian official language (such as Dutch or French).
• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other and we leave our egos at the door.

Its okay if you dont tick all the boxes dont let imposter syndrome prevent you from applying!

Swan is committed to providing a caring work environment for all employees regardless of age sex disability sexual orientation race religion or belief.

When it comes to recruitment were interested in your work experience skills and overall personality. Because diversity makes the workplace stronger and is necessary for Swans success we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

Perks of being a Swanee:

• Holidays : 25 days RTT
• Meal Vouchers: We provide a meal voucher card to cover your meals on work days.
• Transport: Monthly mobility package for accordance with the company agreement for sustainable mobilities you can now use your mobility package to pay for alternative commuting modes.
• Health insurance (mutuelle): Alan. This is Swans health and welfare insurance.
• Sports: Thanks to our partnership with Classpass and Gymlib you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities.
• Well-being support: access to Moka Care for mental health and wellness.
• Hybrid remote policy: We offer the possibility of working from home for 2 days per week.
• Offsite: Once a year we gather to reconnect deep-dive into big topics and relax.
• This isnt a perk it should be the rule but diversity and inclusion are important at Swan. Were working hard to get better every day.

Our values:

Swans core values guide our actions daily. Individually they may seem obvious but together they form a unique culture.

Simplicity: Leonardo Da Vinci said: simplicity is the ultimate sophistication. If somethings convoluted or confusing we work extra hard to break it down. - Making complex things simple is what we do.

Long Term: We always play the long game whether its to support our partners in their growth journey or make tangible commitments to climate action.

Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners expectations whatever it takes.

Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions; it means caring about greater issues that affect our planet.

You can find out more about our culture.

Recruitment process

• Prescreen: Video call with a Talent Acquisition Specialist to get to know you understand your career expectations and answer your questions (30 min)
• Hiring Manager Interview: Discussion with the KYC Team Manager (45 min)
• Case Study: Take-home case study to send back when completed typically within 2 days.
• Peer Interview: Discussion with a Senior AML Analyst (45 min)
• Final Interview: Discussion with our Chief Operations Officer (30 min)