Call Center Representative
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About the Role:
The Call Center Representative is responsible for providing courteous efficient and professional support to customers through inbound and outbound calls. This position ensures a positive experience by offering accurate information resolving inquiries and maintaining service excellence.
Key Responsibilities:
Handle incoming calls and provide assistance with questions or requests.
Record and update customer information accurately.
Follow established procedures for issue resolution and follow-ups.
Maintain a positive and professional tone in all interactions.
Collaborate with team members to meet service goals.
Qualifications :
Clear and friendly communication skills.
Strong listening and problem-solving abilities.
Dependable punctual and attentive to detail.
Ability to remain calm and courteous under pressure.
Additional Information :
Benefits
Competitive salary and performance-based incentives.
Opportunities for professional growth and career advancement.
Supportive collaborative and creative work environment.
Comprehensive training and development programs.
Remote Work :
No
Employment Type :
Full-time
Key Skills
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About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
