Credit Controller

Join our team and youll be responsible for working on the debtors ledger to maximise the collection of outstanding debt against monthly targets. Working in the finance department you will be enforcing payment terms in a high paced targeted driven environment to achieve results whilst minimising rolling debt and maintaining customer satisfaction.. You will play a vital role as we reimagine the labour market to make it work for everybody. 

Some of your responsibilities:  

• Chase outstanding debt via phone & email focusing on obtaining payment whilst maintaining a high standard of customer satisfaction.
• Ensuring collection notes are maintained on the customer account in the collections system.
• General credit control administration tasks including but not limited to; providing copy invoices account reconciliation adding POs prepare refund paperwork manage accounts receivable Inbox maintaining customer standing data and processing credit notes/rebills and clawbacks.
• Manage queries end to end including contract cancellation rebills & credit notes.
• Communicate with the sales teams and client to resolve queries to achieve payment and minimise debt write off.

Qualifications :

• A proven track record in a high-volume collections environment.
• Excellent organisational skills logical approach with good attention to detail and the ability to work to tight deadlines.
• Excellent communication skills and professional approach to all customers internal and external
• Ability to work in a high call volume & targeted environment.
• A self-starter with the ability to prioritise own workload.
• Good Word and Excel skills essential

Additional Information :

Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life it should enrich it. Here are some of the benefits we offer: 

• 29 days holiday allowance bank holidays 
• Private medical and dental healthcare 
• Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 
• 24/7 Employee Assistance Programme 
• Life Assurance Cover 
• Cycle to work scheme 
• Hybrid working model(3 days working from the office)
• Volunteering days 
• and you can bring your dog to the office on Wednesdays and Fridays! 

Our commitment 

Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company so we want to recruit develop and keep the best talent. We encourage applications from everyone regardless of background gender identity sexual orientation disability status ethnicity belief age family or parental status and any other characteristic.  

As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally including:  

• Armed Forces Covenant: Silver Award Employer Recognition Scheme 
• EcoVadis: Bronze Award 
• Fertility Friendly Employer accredited by Fertility Matters at Work 
• RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 
• Stonewall: Gold Award 
• Stonewall: Top 100 Workplace Equality Index (85) 

Remote Work :

No

Employment Type :

Full-time