eSales Agent Fort Mill Ford

Sonic Automotive

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profile Job Location:

Fort Mill, SC - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

 

  • Answer inbound phone calls internet inquiries and chats
  • Provide guests with timely relevant responses to address customer questions and needs
  • Facilitate providing guests price and purchasing information
  • Provide payment options and quotes
  • Generate sales and acquisition appointments
  • Manage organizers to stay up to date with follow up of all active guests
  • Adhere to specific outreach cadence required for new inquiries
  • Maintain a thorough understanding of KPIs

Qualifications :

 

  • Minimum 1 year call center or sales focused experience
  • Able to set priorities multi-task and achieve goals
  • Ability to perform in a fast paced environment
  • Ability to work on a team
  • Exceptional communication skills both written and verbal
  • Highly proficient in verbal phone skills
  • Ability to establish and maintain strong internal and external relationships
  • Strong organizational and time management skills
  • Must be adaptable to change
  • Proficient using a computer
  • Evening and weekend schedule availability required

Additional Information :

**All your information will be kept confidential according to EEOC guidelines**

 


Remote Work :

No


Employment Type :

Full-time

 Answer inbound phone calls internet inquiries and chatsProvide guests with timely relevant responses to address customer questions and needsFacilitate providing guests price and purchasing informationProvide payment options and quotesGenerate sales and acquisition appointmentsManage organizers to s...
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Key Skills

  • Computer Science
  • Continuous Integration
  • Fraud
  • Intake Experience
  • Law Enforcement
  • Usability
  • Analysis Skills
  • Computer Forensics
  • Driving
  • Teaching
  • Counterintelligence
  • Sass

About Company

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Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences ... View more

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