Laboratory Administration Associate (1 Year Contract)

We are seeking a detail-oriented and tech-savvy individual to support our lab and customer experience operations as we launch a new program. This role is essential to maintaining operational excellence across sample intake account management and report delivery.

Key Responsibilities:

Workflow Coordination

• Collaborate with different teams in the lab to identify and process specific samples.
• Organize and stage samples for laboratory processing ensuring readiness and compliance with internal protocols.

Sample Activation & Account Management

• Review digital and paper forms to determine report delivery requirements.
• Create and manage customer accounts ensuring accurate and timely processing and reporting.

Communication & Reporting

• Serve as a primary point of contact for a small group of business partners via email ensuring clear and professional communication.
• Communicate with clients using standardized email templates.
• Monitor internal systems to track report readiness and ensure timely delivery.

Data & Documentation Management

• Maintain comprehensive records in the administrative system including report status account updates and communication logs.
• Verify the presence of key data in cloud storage and ensure proper documentation in the relevant internal systems.

Qualifications :

• Exceptional attention to detail and strong organizational skills.
• Proficiency in navigating multiple digital systems and tools (e.g. internal dashboards).
• Ability to interpret data tables and manage information accurately (Metabase experience is a plus).
• Excellent written and verbal communication skills.
• Demonstrated ability to handle sensitive data with discretion and confidentiality.
• Experience with Microsoft Outlook and Excel.
• Background in laboratory or health tech environments is a plus.
• Authorization to work in the United States indefinitely without restriction or sponsorship 

Additional Information :

What we offer:

• Excellent full time benefits including comprehensive medical coverage dental and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• Career Development and continuing education opportunities

Position is full-time 8am - 5pm with occasional overtime required.  

 Eurofins Lancaster Laboratories Professional Scientific Services (PSS) is a global award-winning insourcing solution that places our people at our clients site dedicated to running and managing laboratory services while eliminating headcount co-employment and project-management worries.

We infuse our 55-year track record of scientific and laboratory operations expertise as well as HR and great place to work best practices to recruit hire train and manage highly qualified scientists to perform laboratory services using our clients quality systems and equipment.

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.

Remote Work :

No

Employment Type :

Full-time