Floor Supervisor
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Your Responsibilities:
- To be responsible for the supervision and control of the cleaning and servicing of all bedrooms public areas and linen porters in the hotel.
- To ensure the highest levels of cleanliness throughout the hotel and well maintained public areas and rooms.
- To ensure that all guest rooms and public areas adhere to all brand standards and quality audit standards.
- To lead and develop the Housekeeping team and provide a naturally friendly helpful and responsive level of service for our guests.
- To train and develop the team to their fullest potential encouraging them to become fully rounded employees.
- To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
- To assist the Head Housekeeper in identifying training opportunities for the team and ensuring that they receive timely feedback on their performance.
- To assist the Head Housekeeper in maintaining and developing our partnership with our external housekeeping provider.
- To maintain a positive and friendly attitude at all times even when working to find solutions to challenges.
Qualifications :
Your skills:
- You have a high level of verbal and written communication skills and competent computer skills.
- You have experience of Micros Fidelio Opera or a similar property management system.
- You have experience of monitoring and implementing Health & Safety procedures
Additional Information :
Whats in it for you
- Competitive salary
- Up to 28 days holidays (inclusive of bank holidays) pension and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- Its ok not to be Ok we have a confidential hotline for any support you require about anything and a network of mental health first aiders
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Goes without saying but well feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands
- Training to get you settled into your role learning academies to broaden your skillset and development that helps you think make and thrive at work
- Extra time off to volunteer with one of our partner charities
- Regular team get togethers from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
- Enhanced family leave for when youre expanding your family
- An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Time Management
- Fashion Retail
- Microsoft Office
- Customer Service
- Communication skills
- POS
- Retail Sales
- Training & Development
- Mentoring
- Supervising Experience
- Retail Management
- Recruiting
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
