Online Payment Transactions Customer Expert Dutch Remote in Greece
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position: Customer Expert
Work model: Remote
Location: Greece
Employment type: Full-time
What you will do
- Be the eyes and ears for the team handing customer inquiries
- Communicate with customers and managers via telephone e-mail video social media and chat.
- Handle and carefully respond to all customer inquiries before during and after their buying cycle by building excellent rapport & confidence identifying their needs and taking strategic action in a timely manner
- Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
- Work with confidential customer information and treat it sensitively
- Use software to source and input customer data accurately as related to the inquiry
What you will bring
- Excellent command of Dutch
- Good communication skills in English
- Customer service experience preferred
- Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
- Strong written (email) communication utilizing proper grammar and punctuation
- Be reliable and autonomous with a large amount of discipline and self-motivation
- Experience with dealing professionally with people you only speak to via telephone e-mail video and social media
- Well-developed sense of urgency and follow through
- Ability to multitask multiple systems screens and tasks during customer contacts
- Ability to learn and adapt to new software technologies
What we offer
- Complete support to help you ease your relocation to Greece. We cover your flight tickets expenses hotel accommodation support with the house searching process all at no cost to you
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity offering equal opportunities to all regardless of gender ethnicity religion culture or age
Key Skills
- Business
- Marketing
- User Interface
- Web Content
- A/B
- Communication
- CRM
- Paid Search
- HTML
- Project Management
- Content Marketing
- Email Campaigns
- ROI
- Digital strategy
- Analytics
About Company
Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with ... View more
