Apptad Wireless Network Technician

Auburn Hills, MI - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title : Wireless Network Technician

Location : Auburn Hills Michigan (On-site )

Position Overview:

We are seeking a Wireless Network Technician to manage maintain and optimize the wireless infrastructure across a large multi-floor office building. The technician will be responsible for ensuring strong stable and secure Wi-Fi connectivity to support mission-critical applications such as Microsoft Teams VoIP and high-bandwidth data services.

This role involves daily monitoring of wireless performance troubleshooting end-user connectivity issues performing system upgrades and working closely with the IT Network Engineering team to maintain optimal wireless coverage and reliability.

Key Responsibilities:

Monitor and maintain wireless network performance across all building floors and access points.
Configure troubleshoot and optimize Cisco Wireless LAN Controllers (9800 series) and Cisco APs.
Diagnose and resolve connectivity issues affecting end-users including Microsoft Teams and VoIP call quality.
Conduct regular RF surveys and spectrum analysis to identify interference and optimize coverage.
Manage SSIDs VLANs and security policies for internal and guest Wi-Fi networks.
Maintain accurate documentation of network topology device inventory and change logs.
Collaborate with IT teams to implement firmware upgrades patches and capacity improvements.
Assist with new access point installations cabling and switch configurations as needed.
Respond to service tickets promptly and provide technical support to users.
Ensure compliance with security protocols including WPA2/WPA3 802.1X authentication and NAC policies.

Required Qualifications:

Associates degree in Information Technology Networking or related field (or equivalent experience).
2 years of experience supporting enterprise wireless environments.
Hands-on experience with Cisco WLCs (9800 series) and Cisco DNA Center preferred.
Knowledge of RF fundamentals channel planning and spectrum management.
Familiarity with network monitoring tools (e.g. Cisco Catalyst Center Ekahau NetSpot or Cisco Prime).
Ability to read and interpret network diagrams and floorplans.
Strong problem-solving skills and ability to work independently in a fast-paced environment.
Excellent communication and documentation skills.

Preferred Certifications:

Cisco Certified Network Associate (CCNA) or CCNP Enterprise Wireless
CWNA (Certified Wireless Network Administrator)
CompTIA Network or Security

Physical Requirements:

Ability to lift up to 50 lbs. (for access point installation or cable management).
Comfortable walking long distances.

Job Title : Wireless Network Technician Location : Auburn Hills Michigan (On-site ) JD Position Overview: We are seeking a Wireless Network Technician to manage maintain and optimize the wireless infrastructure across a large multi-floor office building. The technician will be responsible for ensu...

Job Title : Wireless Network Technician

Location : Auburn Hills Michigan (On-site )

Position Overview:

Key Responsibilities:

Monitor and maintain wireless network performance across all building floors and access points.
Configure troubleshoot and optimize Cisco Wireless LAN Controllers (9800 series) and Cisco APs.
Diagnose and resolve connectivity issues affecting end-users including Microsoft Teams and VoIP call quality.
Conduct regular RF surveys and spectrum analysis to identify interference and optimize coverage.
Manage SSIDs VLANs and security policies for internal and guest Wi-Fi networks.
Maintain accurate documentation of network topology device inventory and change logs.
Collaborate with IT teams to implement firmware upgrades patches and capacity improvements.
Assist with new access point installations cabling and switch configurations as needed.
Respond to service tickets promptly and provide technical support to users.
Ensure compliance with security protocols including WPA2/WPA3 802.1X authentication and NAC policies.

Required Qualifications:

Associates degree in Information Technology Networking or related field (or equivalent experience).
2 years of experience supporting enterprise wireless environments.
Hands-on experience with Cisco WLCs (9800 series) and Cisco DNA Center preferred.
Knowledge of RF fundamentals channel planning and spectrum management.
Familiarity with network monitoring tools (e.g. Cisco Catalyst Center Ekahau NetSpot or Cisco Prime).
Ability to read and interpret network diagrams and floorplans.
Strong problem-solving skills and ability to work independently in a fast-paced environment.
Excellent communication and documentation skills.