Community Management Internship

São Paulo - Brazil

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Are you passionate about games and connecting with people Were looking for someone to help grow our communities support players throughout their journey and create meaningful experiences. Here players are at the heart of everything and youll be part of the team that turns that connection into real engagement.

Responsibilities

- Assist players with features and functionalities throughout their gaming experience.

- Respond to customer queries in a timely and accurate way.

- Keep track of useful data from customers.

- Expose feature requests and effective workarounds with team members.

- Share needs and solutions from users to help the development of the product.

- Inform customers about new features and functionalities.

- Follow up with customers to ensure their technical issues are resolved.

- Gather customer feedback and share with our Product team.

- Interact with players across social platforms (public and private messages).

- Identify Social Media trends that could be useful for our brands.

- Help the team create content for our Social Media channels

Requirements

- Currently studying Business Marketing Communication or or related fields.

- Fluent in English and Portuguese.

- Strong communication and problem-solving skills.

- Customer-focused mindset.

- Ability to multitask and stay organized.

- Analytical thinking and attention to detail

Nice to Have

- Additional language skills.

- Familiarity with mobile games and social media platforms.

- Experience with help desk tools or remote support.

- Passion for mobile word and trivia games.

What we offer

- Competitive remuneration

- Flexible benefits

- Career development support

- Casual environment as well as the dress code

- Remote-friendly with occasional in-person meetings in São Paulo when needed.

- A space for resting moments full of snacks fruits and drinks .

If you want to share this ride with us and join a lightweight fun and focused environment that breathes innovation and game culture apply now!

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Intern