Parts and Refurbishment Specialist
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Job Location:
Woodford and Tazewell counties, IL - USA
Hourly Salary:
USD 18 - 20
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
VIVO is a U.S. based company that designs manufactures and supplies a diverse selection of products across multiple unique product markets. We desire to create functional solutions that fit unsolved needs and better the experience of every customer we serve. Our dedicated team collaborates with factories around the world to design and build functional products of the highest quality materials. Products we supply and manufacturer include a vast range of computer monitor and TV mounts TV carts projector screens and mounts height-adjustable desks stand to sit desk mounts computer cases network cable and other miscellaneous categories.
VIVO offers a robust benefits package including free health insurance for employees a generous paid time off package and a fun and dynamic work culture.
Hours for this position are Monday - Friday 8 am - 5 pm
The Parts and Refurbishment Specialist will be responsible for the following duties:
1. Refurbishments
Process returned products for refurbishment and resell
Repair/Rebox defective or broken returned products
Scrap product deemed unusable
2. Parts
Order Spare Parts from Factories. Both for existing and new skus
Ensure parts are picked packed and shipped daily. This applies to regular and express shipments
Ensure the most cost effective method is used to ship spare parts
Identify and communicate any issues on the Replacement Parts sheet to Customer Service timely
Organize Spare Parts. This will include both physically and in inventory software
Communicate parts needed from returns to the refurbishment team either verbally or through their refurb sheet as available
Identify and consolidate common/shared parts
Take photos of spare parts and link to inventory software parts listings as time allows
Assist with improving and maintaining spare parts picking packing and shipping program
Maintain department cleanliness
Respond to questions from the Customer Service team daily
Be available for questions from Customer Service by chat email or in person as needed
Assist with identifying future spare parts space needs
Package spare parts shipments to customers in a way that ensures customers are likely to receive part in expected condition
Job Type: Full-time
Salary: From $18.00 -20 per hour plus productivity bonuses
Benefits:
- Free Health insurance for employees
- Dental insurance
- Vision insurance
- Paid time off
- Referral program
- 401K Retirement plan
- Anniversary bonus plan
- Work hard/play hard culture
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Required Experience:
Junior IC
Key Skills
- Business Development
- Sales Experience
- Marketing
- Inventory Control
- Customer Service
- Computer Skills
- Dealership Experience
- GM Vehicles
- Management Experience
- Service Writing
- Sales Management
- Automotive Service
About Company
VIVO is a home and office brand and manufacturer based in the United States. Product offering includes computer and TV screen mounting, desk frames, height adjustable desk risers, desk accessories, carts, whiteboards, PC case mounting, speaker mounting, and many ergonomic solutions.
