Description
Position at Thrive Pet Healthcare
Veterinary Client Service Representative General Practice
Part-Time with rotating Saturdays
Marietta Georgia
Thrive Pet Healthcare - Marietta is looking for aVeterinary Client Service Representative to join our team as part of the Thrive Pet Healthcare community.
At Thrive Pet Healthcare - Marietta you will have the support tools and resources to elevate your skills. As a hospital deeply rooted in the local community you will experience the best of both worlds: a genuine local feel with the benefits of Thrives national resources.
Experience & Skills Requirements:
- Customer service experience
- Veterinary customer service experience is preferred but not required
- Excel in client satisfaction & compassion
- Able to provide high-quality client care
- Outstanding verbal communication skills
- Friendly & outgoing
- Thrive in a fast-paced environment
- Responds to challenges positively
- High School Diploma or equivalent AAS or higher preferred
- At least 6 months of customer service experience
- Veterinary hospital experience is preferred however not required
- Organizationand tremendousattention to detailis a must
- Must beable to multi-taskand manage time effectively
Role Responsibilities:
- Greeting clients and their pets.
- Showing care and empathy for every client and pet every day
- Communicating via phone email and/ or in person with clients and actively listening to their concerns
- Scheduling appointments maintaining client records processing client payments
- Utilizing computer information system to accurately enter client/patient information record patient history and update and maintain medical records
- Preparing invoices and processing payments
About the Hospital
At Thrive Pet Healthcare - Marietta we offer primary care services for cats and dogs in Marietta GA and the metro-Atlanta area. We provide wellness and preventive care surgery dental cleaning prophylaxis and extractions vaccines and diagnostic testing. We are proud to be a Fear Free practice.
We are open Monday Saturday 8:00am 6:00pm
Serving: Marietta Kennesaw East Cobb Sandy Plains
Provide your best care with more bridges and less barriers.
We listen to your needs and then meet them. Through training and free CE experiences your career development can flourish. And in our locally rooted nationally connected community youll be able to make connections access opportunities and find support with ease.
Support for you is as vital as the support you provide.
Youll Thrive With Us
At Thrive you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
- Our vast diverse and free library of continuing education courses - ThriveU
- Live virtual interactive workshops to develop valuable leadership skills
- A program to designed to teach you the fundamentals of running a pet hospital
- Scholarship opportunities and tuition reimbursement
- Move into any specialty hospital type or environment across the nation.
- Leadership training for a thriving and long career in the veterinary profession.
Compensation negotiable based on credentials and experience with a hourly pay rate starting at $15 - $18 / hour. The actual rate offered will carefully consider a wide range of factors including your skills qualifications experience and location.
About Thrive
Vet-founded and Austin-born Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide united by a mission to shape the future of pet well-being through medical excellence innovative technology and a connected community of teams and partners.
We bridge general practice urgent care specialty and emergency care and our locally rooted nationally connected hospitals benefit from Thrives extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities a supportive work environment that values work-life rhythms and 24/7 mental health support.
At Thrive Pet Healthcare we are committed to creating a culture where everyone from any background can be heard respected and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support encourage and celebrate the diverse voices of our teams and the communities we serve.