Public Safety Dispatcher
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Job Location:
Dubuque, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Shift: PRN as needed. We are looking for someone that has availability on 1st 2nd and 3rd shifts
Be the Lifeline That Keeps Our Hospital Safe.
As a Public Safety Dispatcher at UnityPoint Health - Finley Hospital youll be the vital link between our hospital community and emergency response personnel. You will serve as the primary point of contact for all security and safety communications ensuring that help is dispatched swiftly and accurately when it matters most. Your calm demeanor clear communication and quick decision-making will help maintain a safe and secure environment for patients visitors and staff.
Seize this opportunity to be part of a team that makes a real difference in patients lives!
Why UnityPoint Health
At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:
- Expect paid time off parental leave 401K matching and an employee recognition program.
- Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Receive and prioritize emergency and non-emergency calls for assistance.
Dispatch Public Safety Officers and coordinate responses to incidents alarms and emergencies across the hospital campus.
Monitor security and fire alarm systems access control and CCTV cameras.
Document and log all calls incidents and officer activity accurately in dispatch records.
Communicate clearly and effectively with hospital staff public safety officers and external emergency responders.
Maintain composure and professionalism in high-pressure or emotionally charged situations.
Support overall safety operations and contribute to a culture of security awareness and service excellence.
Qualifications
Education:
- Must be 18 years old
- High School Diploma/GED
Experience:
- Prior experience in emergency dispatching public safety or security operations strongly preferred.
Knowledge/Skills/Abilities:
Familiarity with radio communication systems and dispatch software a plus.
Ability to multitask and remain calm under pressure.
Excellent verbal and written communication skills.
Strong attention to detail and ability to document accurately.
Must be able to work flexible hours including nights weekends and holidays as needed.
Key Skills
- CCTV
- Typing
- Customer Service
- Hospital Experience
- Computer Skills
- Military Experience
- Law Enforcement
- 5G
- Dispatching
- Emergency Management
- Security
- Writing Skills
About Company
As an integrated health system, we provide care throughout Iowa, western Illinois and southern Wisconsin in not-for-profit hospitals, clinics and home health settings.
