Receptionist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The duties and responsibilities associated with this Receptionist position are as follows:
- Generating and Nurturing Leads:
- Proactively identify and pursue new sales opportunities through various channels including referrals community engagement and local events.
- Distribute marketing materials and engage in local promotional activities to attract potential customers.
- Capture and qualify lead information accurately in the CRM system for follow-up.
- Follow up diligently on all assigned leads (walk-ins web inquiries phone calls) to move them through the sales pipeline.
- Achieving Sales Targets (Units Sold & Revenue Generated):
- Proactively engage with walk-in customers and follow up on leads to identify their needs and recommend suitable products/services.
- Conduct effective product demonstrations and articulate value propositions to prospective customers.
- Negotiate and close deals to meet or exceed weekly and monthly unit and revenue targets.
- Maintain an in-depth knowledge of the product pricing and promotional offers.
- Front Desk Management & Visitor Experience:
- Be the primary point of contact for all incoming visitors greeting them professionally and courteously.
- Maintain a tidy organized and welcoming reception area at all times.
- Handle general inquiries from visitors and direct them to the appropriate department or individual with efficiency and accuracy.
- Communication & Call Handling:
- Answer screen and forward all incoming phone calls in a timely and professional manner.
- Take accurate messages and ensure they are promptly delivered to the intended recipient.
- Manage incoming and outgoing correspondence including sorting and distributing mail and deliveries.
- Administrative Support:
- Assist with various administrative tasks
- Maintain office supplies inventory and place orders when necessary.
- Assist with scheduling appointments and maintaining calendars for key personnel as required.
- Acting as a Brand Ambassador:
- Consistently represent the company with a positive professional and helpful demeanor in all interactions.
- Embody the companys values and maintain a high standard of personal presentation and office tidiness.
- Provide accurate and up-to-date information about the company its products and services.
- Information Management:
- Maintain confidentiality of sensitive information and documents.
- Keep abreast of company policies procedures and relevant updates to provide accurate information to inquiries.
- The duties outlined in 2.3 may be updated from time to time by the Employer based on operational needs.
- The Employee agrees to diligently and faithfully perform all duties assigned to them and to comply with all lawful instructions given by the Employer.
Qualifications :
5 years expereince as an Adminstration and Receptionist professional in a busy and technologically enabled environment.
Additional Information :
Starting salary is Kshs 30000 per month.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
ContextThe joint-management and ecosystem restoration activities of our client, generate a wealth of timely information that is not only useful to achieve success in those activities but is of vital use in the outreach and advocacy necessary to ensure a sustainable future for the urba ... View more
