Assistant Bell Captain Hilton Hawaiian Village Waikiki Beach Resort

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.

• Integrity - We do the right thing all the time.

• Leadership - Were leaders in our industry and in our communities.

• Teamwork - Were team players in everything we do.

• Ownership - Were the owners of our actions and decisions.

• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodation service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Come join the team at the Hilton Hawaiian Village Waikiki Beach Resort! The team is looking for their nextAssistant Bell Captain!This is a perfect opportunity for someone that has leadership skills to supervise day-to-day operations of the Bell and Guest Services department.

Located on 22 acres along Waikikis widest stretch of beach you will find our iconic property where our team members love being a part of our award-winning culture. Come and see why Hilton is named the #1 best place to work at one of the most beautiful resorts in Honolulu.

Shift Pattern: Varies AM PM (to include weekends and holidays)

Pay Scale: $18.98 - $23.72

The ideal candidate will possess:

• Availability to work a flexible schedule that would include mornings afternoons nights weekends and holidays is required.

• Strong hotel operations knowledge

• Previous experience in hotel guest service-related roles is a plus!

What will I be doing

As an Assistant Bell Captain you would be responsible for transferring and storing luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Assists Bell Captain in duties.

• Meets staff as they greet and escort arriving and departing guests.

• Transports guests luggage and acquaints each new guest with their room location and features.

• Retrieves guest items from cars buses vans and carts.

• Escorts guests to accommodations visually inspects room telephone and notes deficiencies such as towels to housekeeping immediately.

• Trains supervises schedules and assists in evaluating staff.

EOE/AA/Disabled/Veterans