Guest Services Agent

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profile Job Location:

Baltimore, MD - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

The Guest Service Agent is responsible for processing check-ins/outs securing payment verifying and adjusting billing and assisting guests with reservations and requests in a friendly professional and timely manner while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs exceed expectations and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package including medical dental vision disability and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.


Required Experience:

Unclear Seniority

The Guest Service Agent is responsible for processing check-ins/outs securing payment verifying and adjusting billing and assisting guests with reservations and requests in a friendly professional and timely manner while following high standards of quality to ensure guest satisfaction. This position...
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Key Skills

  • Restaurant Experience
  • Customer Service
  • Hotel Experience
  • Taleo
  • Hospitality Experience
  • Cashiering
  • Food Safety Experience
  • Guest Relations Experience
  • Animal Handling
  • Front Desk
  • Guest Services
  • Phone Etiquette

About Company

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Peachtree Group: The insight of hundreds of investments executed, the power of billions under management, and services designed to protect and grow investments.

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