Employee Experience Manager

The Employee Experience Manager shapes and delivers a seamless mission-aligned employee journey for Galileos HQ and seasonal staff. You will ensure every touchpointfrom pre-boarding through alumni engagementreflects our values reinforces our camp-centered culture and delivers meaningful impact.

This role combines strategic design and hands-on execution: youll plan coordinate and manage the systems communications and processes that bring the People Teams vision to life. Youll work cross-functionally to ensure all employeesHQ staff Camp Directors and 2000 summer staffare fully onboarded equipped and inspired to do their best work.

Youll own the details deadlines and data that keep the employee experience running smoothly while constantly looking for ways to improve efficiency clarity and connection at scale.

You Will Be Accountable For

Employee Experience & Engagement

• Design and implement employee engagement programs that foster connection recognition and belonging throughout the year.

• Lead alumni engagement through community initiatives and newsletters including for returning summer staff in partnership with Talent Acquisition to support rehire strategies.

• Partner with leadership to ensure employee experiences reinforce Galileos mission and culture at every stage of the journey.

• Own employee surveys: design administer analyze and share actionable insights to inform programs and decisions.

• Plan and execute staff events that strengthen culture connection and engagement across HQ and seasonal teams including the annual HQ summit.

• Define and track key employee experience metrics (e.g. onboarding completion rates engagement scores feedback survey trends) to drive ongoing improvements.

Onboarding & Offboarding

• Own and optimize large-scale onboarding workflows that deliver accuracy efficiency and a seamless experience for year-round teams and 2000 seasonal staff annually ensuring every hire is cleared trained and ready to work on day one.

• Build and refine centralized onboarding systems that streamline processes increase accuracy and scale efficiently to meet high-volume seasonal demands and timelines.

• Establish clear roles communications and triggers for cross-functional stakeholders in onboarding and offboarding with a focus on ensuring a seamless well-supported experience for employees at every stage.

• Partner cross-functionally (HR Payroll IT Operations) to ensure every step - from offer acceptance to first day - is seamless and compliant.

• Partner cross-functionally to ensure site and state-specific onboarding requirements are met and maintain appropriate records

• Create consistent and inclusive standards for how we welcome employees and thoughtfully close the loop when they leave.

• Own onboarding training content and reporting to enable alignment and visibility for all hiring managers and leaders as they welcome their staff.

Communications & Knowledge Management

• Develop and steward employee communication standards ensuring clarity consistency and cultural alignment across HQ and seasonal staff.

• Manage key internal communication tools (e.g. Notifyre) and ensure timely accurate messaging across HQ and field teams.

• Build and maintain feedback loops that ensure employees feel heard and translate insights into actionable improvements.

• Lead Galileos knowledge management efforts ensuring easily accessible resources that are available at the right times and in the right places.

Organizational Learning & Inclusion

• Support Galileos Innovation for All initiative by embedding equity belonging and access into employee experiences.

• Bring forward innovative ideas to ensure the employee journey reflects the diversity and vibrancy of our staff community.

You Are

• Inspired by Galileos mission and purpose. Innovation education project-based learning and working in a professional welcoming deeply camp-inspired culture should sound like things youre ready to explore or sign up for.

• A hands-on executor abe to balance big-picture design with detail-oriented follow-through ensuring experiences are seamless and scalable.

• Highly detail-oriented with the ability to manage complex timelines data and logistics at scale.

• Skilled at leveraging technology automation and process design to deliver best-in-class efficiency across a large distributed workforce.

• You are energized by listening to employees and finding ways to reflect their voices in programs and communications.

• You have a strong sense of ownership and accountability with experience creating processes that engage cross-functional partners.

Compensation

We anticipate total compensation for this Full-Time exempt position to be $70000-$80000. Exact compensation may vary and will be based on multiple factors including geography and professional experience. 

Our pay practices are guided by a commitment to equity and informed by market benchmarking and internal audits to minimize bias and ensure fairness across all roles.

Benefits

• No-cost medical insurance for employees (additional plans and options to add dependents available at cost)

• Vision and Dental Insurance 

• 401k benefits after 1 year of employment

• Flexible Paid Time Off - time off is not limited and we strongly recommend that employees take time off to rest and recharge. 

• Unlimited free camp for your child(ren) OR two free weeks to be gifted (including AM/PM Extended Care)

• Friends and Family Discount for Galileo Camps

• Priority scholarship nominations for Galileo Camps

• Generous parental leave and extensive support with leave planning

• Employee Assistance Program options for life insurance and more! 

Work Location

Remote work-from-home location is possible in the following states: California Colorado Illinois Massachusetts Texas North Carolina New York Nevada Arizona or Washington. We are currently only able to employ candidates who are based in the states listed here.

Employees located in the San Francisco Bay area adhere to a hybrid office and work-from-home policy. Galileo Headquarters is located at 111 Myrtle St Ste 300 Oakland CA 94607. 

Schedule & Time Commitment

This is a full-time position averaging 40 hours per week. While we prioritize work-life balance there may be times when additional hours are necessary to meet deadlines and ensure the success of our programs. Additionally HQ staff are expected to visit camp locations from June through August to experience camp first-hand and support our teams on the ground; 10-15% travel may be required for those located outside of a camp territory.

Qualifications :

• 4 - 6 years of experience in employee experience HR learning & development or related program management with a track record of designing and implementing employee programs and processes that deliver consistent high-quality experiences.

• Demonstrated experience scaling processes for seasonal high-turnover or mission-driven workforces rather than managing one-off onboarding or individual hires. Experience in education out-of-school-time programs or summer camps is a plus.

• Strong project and program management skills with the ability to manage multiple priorities and stakeholders simultaneously.

• Experience creating and managing employee communications and knowledge resources including onboarding/training content.

• Experience analyzing employee feedback and metrics to drive continuous improvement in programs and processes and advanced spreadsheet/reporting tools (Google Sheets/Excel).

• Excellent communication and collaboration skills with the ability to build trust and alignment across cross-functional teams and regional leaders.

• Flexibility resilience and adaptability to thrive in the fast-moving high-volume camp staffing season.

• Experience with state-specific onboarding or regulatory requirements (IL CA CO) is a plus but not required.

• Bilingual in English and Spanish is a plus but not required.

We are committed to building a diverse and inclusive team and strongly encourage applications from individuals of all backgrounds and experiences. If you think you have what it takes to be successful in this role we encourage you to apply.

Additional Information :

During your onboarding process you may need to complete a Tuberculosis (TB) screening a background check and mandated reporter training (California only). More details will be provided during your onboarding process.

Physical Demands

• Occasionally lift and carry up to 30 lbs.
• Constantly operate a computer (including typing reading)
• Frequently remain in a stationary position for extended periods of time
• Constantly communicate in-person virtually and from a range of distances
• Frequently remain in a stationary position for extended periods of time sitting or standing 

Equal Opportunity Employer

Galileo Learning is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and provide equal employment opportunities to all employees and applicants for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

We comply with the ADA and provide reasonable accommodation that allow qualified applicants/employees to perform the essential functions of the job. To request an accommodation contact our People Services team. Please note that our job descriptions are only a summary of the typical functions of the job not an exhaustive or comprehensive list of all possible responsibilities tasks and duties.

Remote Work :

Yes

Employment Type :

Full-time