Franchise Lead Coordinator
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Job Location:
Irving, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Franchise Lead Coordinator plays a vital role in supporting our franchise growth by ensuring all incoming leads are properly entered into our franchise database and manages required paperwork needed for onboarding and business standards. This position serves as the point of contact for prospective franchisees creating a center of excellence of consistent information and ways of working for franchisees. The role also assists with projects collaborating with the broader team to support franchise development initiatives.
Key Competencies
Understanding Retail and Various Retail Channel environments Consumer/Customer focus Planning and Priority setting Communication Relationship Building & Collaboration Data-Driven Decision Making Employer Branding & Marketing
Duties & Responsibilities
- Promptly enter and track all franchise information in our CRM and franchise database
- Conduct timely outreach (phone email and other channels) to all franchisees to ensure initial qualification requirements are submitted and correct in partnership with the Franchise Development Managers
- Ensure data integrity by updating lead records and tracking engagement activity
- Collaborate closely with the franchise development team to hand off leads smoothly and support a positive candidate experience
- Participate in maintaining and optimizing franchise development reports and dashboards
- Support database cleanup projects list imports and other administrative tasks related to lead management
- Assist with other team projects and marketing follow-up activities as needed
All corporate positions are required to work onsite at the office on Tuesday Wednesday and Thursday each week.
This job posting describes the general duties and responsibilities for the position. Other duties as required may be assigned.
Qualifications :
- 2-4 years of experience in franchise development or corporate recruiting and/or Bachelors degree in Business Communications or related field
- Prior experience in customer service inside sale or a similar administrative support role
- Strong verbal and written communication skills with the confidence to call prospective candidates
- Comfortable working with web-based CRM and database systems
- Excellent attention to detail and commitment to maintaining accurate records
- Ability to collaborate effectively with a team while working independently on day-to-day task
Additional Information :
Salary: $60000 - $65000 Annually
Hana Group North America is an Equal Opportunity Employer
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Restaurant Experience
- Sales Experience
- Design Controls
- HIPAA
- Management Experience
- Computer Literacy
- Next Generation Sequencing
- Smartsheet
- Guest Services
- Kickboxing
- Supervising Experience
About Company
Hana Group North America, a division of Hana Group, is the global leader in Japanese-inspired cuisine sold in grocery retailers and commerce marketplaces. At Hana Group North America, we collaborate with leading grocery retailers to sell Sushi and other Japanese inspired cuisine under ... View more
