Departure Control Centre Specialist

• Provide 24/7 user support for airports and internal TS departments or support related duties as assigned.
• Standardized flight preparation/editing/control for each station
• Troubleshooting and first level system support
• Manage IRROPS/flight disruptions in Altea in harmony with PSS OAL/SOP and Station Managers
• Manage aircraft updates after initial flights have been built
• DCS outage coordinate station processes as required
• Government outages-coordinate station processes as required
• Flight monitoring - Ensuring check-in activity and Flight preparations are properly conducted.
• Internal and external reporting statistical data collection and historical data retrieval
• Ensure compliance with government regulated watch lists
• Station liaison for negative passenger vetting result resolution
• Post flight processing and reporting including investigation of non-compliance reports

Qualifications :

• Travel and Tourism diploma or equivalent
• Minimum 3 years previous airline or ground handling experience
• Prior knowledge of ALTEA CM and/or other DCS an asset
• Excellent keyboard skills/MS Office
• Proven analytical and organizational skills with a keen eye for detail
• Critical thinker and problem solver resourceful and responsible
• Strong time management skills; able to meet tight timelines while multi-tasking
• Excellent verbal and written communication and reporting skills
• Ability to work under extreme pressure
• Strong interpersonal skills; requires a high level of professionalism confidentiality and judiciousness
• Punctual and reliable committed to teamwork
• Able to work flexible hours in a 24/7 environment
• Successful completion of training course and exam mandatory
• Must be able to obtain and maintain any applicable security clearances
• Other languages an asset (French /Spanish).
• Mandatory COVID-19 vaccination required

Additional Information :

#LI-FB1

*A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English both orally and in writing with colleagues customers and other stakeholders in Quebec the rest of Canada and internationally.

Employment Equity

At Transat we foster an environment where inclusiveness respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women members of visible minorities ethnic minorities aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation please contact us in order to work together in meeting adequately your needs. 

Remote Work :

No

Employment Type :

Full-time