Senior Manager Commercial Transformation

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Your role is to create and communicate a compelling transformation narrative for Commercial Banking. You will organize monthly meetings and prepare supporting materials such as OKRs roadmaps and key initiatives. Acting as a forward-deployed resource you will help leaders define and align on the transformation roadmap. You will deliver a clear vision and story that connects transformation initiatives to business value. This will enable Leaders to be aligned on priorities and future capabilities. A structured roadmap and OKRs will guide decision-making and execution across the organization is expected. You will develop and publish a transformation roadmap that includes major initiatives validate its feasibility and kick off the transformation program. Your work will support leaders with materials and storytelling for monthly sessions. You will drive clarity on operating model changes roles processes technology projects and deliver a narrative that explains why these changes matter for the banks future. The ideal candidate has strong storytelling and consulting skills preferably with experience as a management consultant. You should be able to connect strategy to execution and simplify complex ideas. Expertise in building transformation agendas and aligning stakeholders is essential.

Supports an assigned senior leader in executing strategic priorities for the business/group. Gathers and integrates information to promote the effective and profitable operation of the business/group and enhances the Banks profile in the marketplace. Works with stakeholders to interpret financial and business results understands the operating environment & emerging trends and provides planning support and recommendations to improve operational effectiveness and tracks achievement of objectives. Supports the effective management of risk including operational and compliance risk and management of the attestation/reporting process specific to the business. Provides strategic counsel on community/industry events and directs and coordinates the logistics of these events. Supports the development of effective consistent communications for the business/group senior leader and for the leadership team.

• Fosters a culture aligned to BMO purpose values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMOs purpose sets inspirational goals defines clear expected outcomes and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts retains and enables the career development of top talent.
• Improves team performance recognizes and rewards performance coaches employees supports their development and manages poor performance.
• Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
• Develops an expert understanding of business/group challenges.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Recommends measures to improve organizational effectiveness.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Networks with industry contacts to gather competitive insights and best practices.
• Acts as a subject matter expert on relevant regulations and policies.
• May consult to or serve on various committees and task forces.
• Leads the development of priorities current and planned initiatives and support requirements related to strategic management for the business/group.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Develops the business case by identifying needs analysing potential options and assessing expected return on investment.
• Recommends business priorities advises on resource requirements and develops roadmap for strategic execution.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Acts as the prime contact for internal/external stakeholder relationships which may include regulators.
• Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
• Monitors and tracks performance and addresses any issues.
• Supports the direct output of a senior leader (e.g. Group Head or above) accountable for a large strategic business/function.
• Leads the execution of designated business programs; assesses and adapts as needed to ensure quality of execution.
• Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes analysis and reporting.
• Plans and controls unit operating expenses in accordance with forecasts.
• Makes recommendations to leaders on financial management processes based on changing requirements.
• Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
• Breaks down strategic problems and analyses data and information to provide insights and recommendations.
• Conducts independent review analysis and resolution of strategic issues.
• Monitors and tracks performance and addresses any issues.
• Designs and produces regular and ad-hoc reports and dashboards.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments planning stakeholder management execution evaluation and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Acts as the primary point of contact for service / customer complaint escalations managing the process and communication and following up to ensure customer satisfaction and optimizing overall customer experience.
• Ensures the effective planning and control of unit operating expenses in accordance with business forecasts to ensure spending is maintained within budget.
• Coordinates budgets and reporting to track actual results vs. budget.
• Employs systems (e.g. customized exception reports tracking reports etc.) to manage information.
• Integrates information from multiple sources to enable more efficient processes enhanced analysis and/or streamlined reporting.
• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
• Implements changes in response to shifting trends.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Key skills: Experience leading strategic initiatives developing business cases Expertise in facilitating governance forums and the ability to visually communicate complex data/decisions to aid decision making
• Typically 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Management consulting experience highly preferred.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.
• Note: This role requires 3/4 days week in the office.

The above represents BMO Financial Groups pay range and type.

Salaries will vary based on factors such as location skills experience education and qualifications for the role and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles the salary listed above represents BMO Financial Groups expected target for the first year in this position.

BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives discretionary bonuses as well as other perks and rewards. BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans. To view more details of our benefits please visit: Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting positive change for our customers our communities and our people. By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world.

As a member of the BMO team you are valued respected and heard and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs. From in-depth training and coaching to manager support and network-building opportunities well help you gain valuable experience and broaden your skillset.

To find out more visit us at is committed to an inclusive equitable and accessible workplace. By learning from each others differences we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes.