Senior Site Reliability Engineer Senior DevOps Engineer (ConnectWise)

• Build systems and infrastructure for monitoring complex large-scale distributed systems 

• Identify stability and performance issues and collaborate with developers to triage critical issues in production systems 

• Represent the SRE organization in design reviews and operational readiness exercises for new and existing services 

• Devise ways to actively monitor system throughput capacity and reliability 

• Debug complex systems and evolve a running environment without causing downtime 

• Engage in service capacity planning and demand forecasting as well as software performance analysis and system tuning 

• Drive standardization efforts across multiple disciplines and services in conjunction with embedded SREs throughout the organization 

• Monitor and troubleshoot Elasticsearch performance issues and outages 

Qualifications :

• Fundamental knowledge of technologies across a broad range of disciplines including virtualization storage networking server and security 

• Bachelors degree in computer science or equivalent work experience as a System Administrator with programming skills 

• Understanding of systems and application design including the operational trade-offs of various designs 

• Experience with monitoring and logging solutions such as Prometheus Grafana and ELK stack 

• Proficiency in scripting languages such as Python 

• Experience with infrastructure-as-code tools such as Terraform or CloudFormation 

• Strong understanding of Linux system administration and networking concepts 

• Demonstrable knowledge of Unix TCP/IP HTTP web application security and experience supporting multi-tier web application architectures 

• Experience in analyzing logs and troubleshooting large-scale distributed systems 

WOULD BE A PLUS 

• Experience with instrumenting and monitoring production systems using tools such as ELK stack Zabbix Nagios Statsd/Graphite APM etc 

• Experience with Amazon AWS Infrastructure (including EC2 S3 VPC Security Groups RDS) and related services is desirable 

• Practical knowledge  of Docker Vagrant and configuration management tools like Ansible Chef or Puppet 

• Experience with one or more general-purpose programming or scripting languages including but not limited to Python Bash Perl or Go 

Additional Information :

PERSONAL PROFILE

• Excellent troubleshooting and problem-solving skills 

• Ability to work independently and collaboratively in a fast-paced environment 

• Strong communication and interpersonal skills 

• Excellent organizational time management and communication skills 

Remote Work :

No

Employment Type :

Full-time