Assistant In-Room Dining Manager Waldorf Astoria New York

Hilton

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: $ 60000 - 80000
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

EOE/AA/Disabled/Veterans

The Waldorf Astoria New York is seekingAssistant In-Room Dining Managerto unveil a new era of luxury which embodies the spirit of New York City.

With a fresh modern expression of its rich authentic legacy Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences) 40000 square feet of event space holistic spa and wellness programming and celebrity chef landmark destinations around the world Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

In this role you will be overseeing the day-to-day operations of In-Room Dining reporting to the In-Room Dining Manager and overseeing 30 Team Members.

Waldorf Astoria New York invented Room Service and we continue to find ways to raise the bar. From sumptuous breakfast to delicious dinners to late night bites and treats en suite our renowned in-room menu is always here to delight our guests.

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Classification: Full-Time

Shift: Various must be available weekdays weekends and holidays.

Pay Rate:The annual salary range for this role is $60000 - $80000 and is based on applicable and specialized experience and location.


What will I be doing

As an Assistant In-Room Dining Manager you would be responsible for assisting the manager in directing and organizing the activities and services of a hotel food and beverage outlet to deliver an excellent guest experience. Specifically you would be responsible for performing the following tasks to the highest standards:

  • Assist in the management of operations to include but not limited to guest service standards and initiatives product quality cost controls and overall profitability marketing initiatives systems use and management budgeting and forecasting department management policy and procedure implementation and enforcement and meeting participation and facilitation
  • Assist in monitoring and developing team member performance to include but not limited to providing supervision conducting counselling and evaluations and delivering recognition and reward
  • Assist in monitoring and assessing product quality and service and satisfaction trends evaluate and address issues and make improvements accordingly
  • Ensure compliance with health safety sanitation and alcohol awareness standards
  • Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
  • Assist in recruiting interviewing and training team members
  • Act in the absence of the manager as needed

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

  • Hospitality - Were passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing all the time.
  • Leadership - Were leaders in our industry and in our communities.
  • Teamwork - Were team players in everything we do.
  • Ownership - Were the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Worlds Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

*Available benefits may vary depending upon property-specific terms and conditions of employment.

#LI-JP2


Required Experience:

Manager

EOE/AA/Disabled/VeteransThe Waldorf Astoria New York is seekingAssistant In-Room Dining Managerto unveil a new era of luxury which embodies the spirit of New York City.With a fresh modern expression of its rich authentic legacy Waldorf Astoria provides guests the exceptional environment and the pers...
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Key Skills

  • Hospitality Management
  • Inventory Control
  • Hotel Experience
  • Hospitality Experience
  • Infant Care
  • Algebra
  • Management Experience
  • POS
  • Cleaning Experience
  • Hotel Management
  • Leadership Experience
  • Supervising Experience

About Company

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Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.

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