Where Youll Work
Job Summary and Responsibilities
*This is a Remote Opportunity
I. Revenue Cycle & Healthcare Domain Expertise:
- Comprehensive Revenue Cycle Knowledge:End-to-end understanding of all revenue cycle functions (e.g. patient access coding billing claims management denials collections).
- Healthcare Financial Acumen:Ability to interpret financial reports understand healthcare regulations (e.g. CMS releases) and apply financial calculations (discounts percentages).
- Industry Best Practices:Knowledge of leading practices in revenue cycle and the ability to apply them to improve performance and consumer experience.
- Policy & Procedure Implementation:Ability to influence and support revisions to standardized policies and procedures to streamline operations and enhance revenue while remaining compliant.
II. Technical & Informatics Skills:
- EPIC EHR Expertise REQUIRED:Strong technical build administrative or operational experience withEpiccertificationspreferred but not required
- EpicSystem Optimization & Maintenance:Overseeing implementation evaluation optimization and maintenance of revenue cycle initiatives and systems.
- Workflow & Process Design:Ability to connect operational processes with technical tools workflows and capabilities to drive outcomes.
- Application Support & Troubleshooting:Providing support to staff and end-users on revenue cycle systems and workflow issues/requests/enhancements.
- Data Analysis & Interpretation:Utilizing data-backed decisions to identify improvement opportunities and analyze performance trends.
- Computer Proficiency:Proficient in Microsoft Office (Outlook Excel) or Google Docs/Gmail various healthcare industry applications vendor-based internet software and databases.
III. Analytical & Problem-Solving Skills:
- Root Cause Analysis:Experience with techniques to identify the underlying causes of issues and process deficiencies.
- Problem Definition & Resolution:Ability to define problems collect data establish facts draw valid conclusions and resolve issues proactively.
- Strategic Thinking & Insightful Decision Making:Ability to analyze and solve complex problems make strategic decisions and separate key details from noise.
- Identifying Performance Trends:Ability to identify positive and negative performance trends in tools processes and third-party partner performance.
IV. Communication & Interpersonal Skills:
- Cross-functional Collaboration:Facilitating collaboration between IT clinical/application support teams vendors end-users subject matter experts and the broader revenue cycle organization.
- Stakeholder Influence & Engagement:Ability to influence diverse stakeholders (market leaders business partners system colleagues) and gain buy-in for initiatives.
- Effective Communication (Written & Oral):Excellent written oral and interpersonal communication skills to educate interact and build relationships with all levels of professionals. Ability to communicate vision and expectations clearly.
- Active Listening:Applying active listening skills to understand needs and foster positive working relationships.
- Meeting Facilitation:Capable of facilitating meetings effectively both in-person and virtually.
- Documentation:Generating thorough documentation for initiatives systems and processes.
V. Leadership & Project Management Skills:
- Implementation & Training Oversight:Overseeing the implementation and training aspects ofEpic implementations
- Prioritization:Defining capturing and facilitating the prioritization of enhancement requests and issues.
- Change Leadership:Acting as an agent for change assisting others in adapting to ongoing changes and directing changes to existing routines.
- Accountability:Holding oneself and team members accountable for performance quality and growth outcomes.
- Initiative:Taking prompt action going beyond requirements and seeking to resolve problems without being asked.
In summary the role requires a unique blend ofdeep technical knowledge in revenue cycle strong analytical and problem-solving capabilities exceptional communication and collaboration skills and a proactive results-oriented leadership approachwithin the healthcare environment.
Job Requirements
Experience (preferred)
Bachelorsin business administration economics finance accounting healthcare administration or related field
At least 5 years directly related healthcare financial experience with a minimum of 3 years of revenue cycle management or support in a hospital setting
EHR technical build / administrative or operational experience in Epic with certifications Preferred
Experience with root cause analysis techniques and lean processes
Where Youll WorkJob Summary and Responsibilities*This is a Remote OpportunityI. Revenue Cycle & Healthcare Domain Expertise:Comprehensive Revenue Cycle Knowledge:End-to-end understanding of all revenue cycle functions (e.g. patient access coding billing claims management denials collections).Healthc...
Where Youll Work
Job Summary and Responsibilities
*This is a Remote Opportunity
I. Revenue Cycle & Healthcare Domain Expertise:
- Comprehensive Revenue Cycle Knowledge:End-to-end understanding of all revenue cycle functions (e.g. patient access coding billing claims management denials collections).
- Healthcare Financial Acumen:Ability to interpret financial reports understand healthcare regulations (e.g. CMS releases) and apply financial calculations (discounts percentages).
- Industry Best Practices:Knowledge of leading practices in revenue cycle and the ability to apply them to improve performance and consumer experience.
- Policy & Procedure Implementation:Ability to influence and support revisions to standardized policies and procedures to streamline operations and enhance revenue while remaining compliant.
II. Technical & Informatics Skills:
- EPIC EHR Expertise REQUIRED:Strong technical build administrative or operational experience withEpiccertificationspreferred but not required
- EpicSystem Optimization & Maintenance:Overseeing implementation evaluation optimization and maintenance of revenue cycle initiatives and systems.
- Workflow & Process Design:Ability to connect operational processes with technical tools workflows and capabilities to drive outcomes.
- Application Support & Troubleshooting:Providing support to staff and end-users on revenue cycle systems and workflow issues/requests/enhancements.
- Data Analysis & Interpretation:Utilizing data-backed decisions to identify improvement opportunities and analyze performance trends.
- Computer Proficiency:Proficient in Microsoft Office (Outlook Excel) or Google Docs/Gmail various healthcare industry applications vendor-based internet software and databases.
III. Analytical & Problem-Solving Skills:
- Root Cause Analysis:Experience with techniques to identify the underlying causes of issues and process deficiencies.
- Problem Definition & Resolution:Ability to define problems collect data establish facts draw valid conclusions and resolve issues proactively.
- Strategic Thinking & Insightful Decision Making:Ability to analyze and solve complex problems make strategic decisions and separate key details from noise.
- Identifying Performance Trends:Ability to identify positive and negative performance trends in tools processes and third-party partner performance.
IV. Communication & Interpersonal Skills:
- Cross-functional Collaboration:Facilitating collaboration between IT clinical/application support teams vendors end-users subject matter experts and the broader revenue cycle organization.
- Stakeholder Influence & Engagement:Ability to influence diverse stakeholders (market leaders business partners system colleagues) and gain buy-in for initiatives.
- Effective Communication (Written & Oral):Excellent written oral and interpersonal communication skills to educate interact and build relationships with all levels of professionals. Ability to communicate vision and expectations clearly.
- Active Listening:Applying active listening skills to understand needs and foster positive working relationships.
- Meeting Facilitation:Capable of facilitating meetings effectively both in-person and virtually.
- Documentation:Generating thorough documentation for initiatives systems and processes.
V. Leadership & Project Management Skills:
- Implementation & Training Oversight:Overseeing the implementation and training aspects ofEpic implementations
- Prioritization:Defining capturing and facilitating the prioritization of enhancement requests and issues.
- Change Leadership:Acting as an agent for change assisting others in adapting to ongoing changes and directing changes to existing routines.
- Accountability:Holding oneself and team members accountable for performance quality and growth outcomes.
- Initiative:Taking prompt action going beyond requirements and seeking to resolve problems without being asked.
In summary the role requires a unique blend ofdeep technical knowledge in revenue cycle strong analytical and problem-solving capabilities exceptional communication and collaboration skills and a proactive results-oriented leadership approachwithin the healthcare environment.
Job Requirements
Experience (preferred)
Bachelorsin business administration economics finance accounting healthcare administration or related field
At least 5 years directly related healthcare financial experience with a minimum of 3 years of revenue cycle management or support in a hospital setting
EHR technical build / administrative or operational experience in Epic with certifications Preferred
Experience with root cause analysis techniques and lean processes
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