APD Human Services Case Manager

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.

OPPORTUNITY AWAITS!

Step into a pivotal position that combines compassion with expertise as you facilitate Medicaid eligibility and coordinate essential services enhancing the quality of life for individuals requiring long-term care support.

SUMMARY OF DUTIES

In this position you will determine initial and on-going Medicaid eligibility for long term services and supports (LTSS) to develop and implement service plans to coordinate the provision of services for community-based care and nursing homes and to regularly review and update Medicaid eligibility and monitor service plans.

Day in the Life of a Case Manager video (YouTube): QUALIFICATIONS

• A bachelors degree in a Behavioral Science Social Science or a closely related field

OR

• A bachelors degree in any field AND ONE YEAR of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing)

OR

• An associate degree in a Behavioral Science Social Science or a closely related field AND TWO YEARS of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing)

OR

• Three years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing).

ESSENTIAL ATTRIBUTES

We are specifically looking for candidates with the following:

• Experience using excellent communication skills to be able to discuss/assess client needs.

• Experience providing excellent people/customer service skills.

• Experience obtaining information through interviews.

• Experience preparing and maintaining written documentation of actions taken/needed.

ATTENTION ALL CANDIDATES!

Your work history profile cover letter and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills lived and/or work experience that shows you are an excellent candidate for the position.

• Please make sure your application materials resume and job history are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position please be prepared to provide verification of your completed education before moving forward in the hiring process. If applicable please clearly indicate if a degree has been completed when providing education history. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• The State of Oregon does not request or require your age date of birth attendance or graduation dates from an educational institution during the application process.

WORKING CONDITIONS

• The office is open from 8am-5pm Monday through Friday. The needs of the public will be adequately position includes physical exertion such as climbing stairs walking on uneven terrain and transporting a laptop. General office environment. Must travel to individuals homes hospitals nursing homes and other provider settings as well as other local offices and Salem. May encounter environmental hazards including unsanitary conditions.

• May come in contact with people who present as irrational hostile or angry who may become assaultive verbally physically or with a weapon. Also will come in contact with animals some of which may be dangerous.

• Drive a variety of cars which may be unfamiliar to remote places in a variety of terrain and possibly inclement weather. Exposed to a variety of contagious diseases such as staph infections lice MRSA COVID-19 etc.

• Must have valid drivers license and acceptable driving record.

BACKGROUND CHECKS AND REQUIREMENTS

• If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

BENEFITS

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

EMPLOYMENT PREFERENCE

• Veterans preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans preference documentation in the Resume/CV field of your application.

GENERALINFORMATION

• This is a permanent full-time position and is represented by the Service Employees International Union (SEIU).

• This recruitment may be used to fill future vacancies in the same classification.

CONTACT INFORMATION

We invite you to contact for accommodation requests under the Americans with Disabilities Act (ADA) application questions or job-specific questions.

• The recruiter for this position is Amy Acree. If you contact the recruiter please include the job requisition (REQ) number listed at the top of this job post.

• Email: