Shift Team Lead

The primary purpose of this role is to lead a Professional Scientific Services (PSS) team of analytical staff to ensure that team is operating at the highest quality and productivity standards have high morale and retention and the agreed client requirements are entirely satisfied and that client expectations are met or exceeded through effective leadership and quality operational management under the supervision of the PSS Group Lead.  This person will be a key point of contact for the client on a day-to-day basis.

Job Responsibilities:

• Work with the PSS Group Lead to effectively coordinate and lead the PSS team so that productivity quality documentation work schedules safety and housekeeping are run at maximum efficiency.
• Ensuring that the client gets the best possible service by continually reviewing best practice in relation to both commercial and quality issues and ensuring 100% ethical work standards and GMP compliance.
• Development coaching motivation and morale of team members through effective teambuilding and use of reward and recognitions systems celebrating team success.
• Communicating regularly with the client and the PSS team regularly to ensure information is shared effectively and actions are taken immediately.
• Responsible for quality risk assessment of various technical processes including sampling plans; preparation of validation protocols and subsequent procedures for final approval by client personnel.
• Reviewing and approving all relevant documentation and technical data in a timely manner and ensuring that it communicated documented and filed accurately.
• Reviewing and improving commercial work practices. Identify areas where efficiencies may be improved and liaising with the PSS Group Lead and client appropriately about any proposed improvements.
• Forward planning of activities in order to maximise the use of client resources during training periods.
• Ensuring that work is scheduled and cross training takes place as requested so that the service levels agreed with the client are achieved.  Responsible for amending schedules as required and communicating those changes effectively.
• Performing all sampling and analyses required to the correct standard and turn-around times.
• Ensure that all analysts are trained and have completed training records for all tests and other training completed.
• Complete performance appraisals and monthly one to ones with staff as part of the overall performance management programme within the organisation.
• Complete 3-month and 6-month probation reviews with the support of the PSS Group Lead.
• Responsible for continuous feedback to all members of their team on all items in relation to client or organisational requirements / changes.
• Assist in the training of analysts.
• Write and redline SOPs protocols trending reports on an on-going basis as required.
• Initiate and investigate non-compliance or out of trend/ specification situations in the laboratory. Liaise with PSS Group Lead to facilitate close out of Lab Investigations and Non-Conformances/Deviations.
• Responsible for handling any customer related queries where necessary and liaising with their team PSS Group Lead and with personnel from other teams to problem solve these queries if needed.
• Responsible for the cleanliness and tidiness of the PSS team work environment and the safety of the PSS team on the client site.
• Responsible for ensuring equipment is properly maintained/ calibrated and in the event of a breakdown that it is repaired in accordance with client procedures (with reference to timeliness quality and cost.)
• Responsible for ensuring that all lab supplies are in place as required by the client.
• To address group local audit findings in conjunction with the PSS Group Lead.
• To GMP review analytical data.

Qualifications :

• A relevant qualification (at least a degree in a suitable discipline)
• Experience in a pharmaceutical industry GMP laboratory
• Strong familiarity with GMP and Microbiology.
• Good understanding of Chemistry is advantageous.
• Passionate about quality and customer service.
• Excellent communication skills (internally and externally) and understanding of appropriate client interactions.
• Willing to operate in a flexible manner and be able to switch priorities at short notice.
• Good team player organised accurate have strong documentation skills.

Note: Shift work is required for this role. Working hours 0700am to 0700pm

Additional Information :

Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer healthier and more sustainable. From the food you eat to the water you drink to the medicines you rely on Eurofins works with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food environmental pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics CDMO advanced material sciences and in the support of clinical studies.

In over just 30 years Eurofins has grown from one laboratory in Nantes France to over 47000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products as well as providing innovative clinical diagnostic testing services as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2024 Eurofins generated total revenues of EUR 6.7 billion and has been among the best performing stocks in Europe over the past 20 years.

Remote Work :

No

Employment Type :

Full-time