Music Streaming Platform Customer Service Expert with Polish and English
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Job Location:
Monthly Salary:
Posted on:
10-10-2025
Vacancies:
1 Vacancy
Job Summary
As a Support Superstar youll be the voice behind the music ensuring top-tier support for users. Your key responsibilities will include:
Assisting users via email and web messaging with their inquiries and concerns
Resolving account and payment issues smoothly and efficiently
Answering How to and FAQ questions with clarity and confidence
Troubleshooting and fine-tuning the Music Streaming Platform experience for our customers
What Youll Get:
Long-term job security with a permanent contract
Work from home flexibility
Competitive salary package
Additional health & life insurance
21 days of paid annual leave
Food vouchers & employee discounts
Career growth opportunities within Sutherland
Ongoing training & learning programs
Rewards & recognition programs
Why Join Us
Fully digital employee services
24/7 psychological support program
Multisport card (partially covered)
Fun corporate events wellness initiatives & team buildings
Corporate social responsibility activities
Exposure to global business expertise
If youre ready to rock the world of customer support and be part of a team that truly values its employees apply today!
What Were Looking For:
Fluency in Polish (C1 level) your words should flow like a great melody
Strong English skills (B2 or above) so you can communicate effortlessly with our global audience
Availability to work flexible shifts including weekends
Previous customer service experience a plus but not a dealbreaker
Excellent communication skills as smooth as a jazz saxophone solo
A positive problem-solving attitude even on the toughest tracks
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
