System Engineer (Enterprise Infrastructure & Services)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a service-oriented professional to join our 24x7 Enterprise Infrastructure & Services this role you will ensure that our enterprise IT services are reliable responsive and user-friendly supporting the day-to-day needs of PSAs workforce. You will be responsible for supporting Windows Servers Azure Active Directory Microsoft 365 VPN IT Operations Management and other enterprise services that keep our employees connected and productive.
Key responsibilities
- Act as a trusted partner to end users by providing timely Level 3 support ensuring issues are resolved quickly and effectively with minimal business disruption.
- Lead and support IT infrastructure projects with the goal of enhancing the end-user experience and improving the quality of ICT service delivery.
- Proactively identify opportunities to streamline workflows automate processes and strengthen monitoring ensuring smoother operations and fewer disruptions for end users.
- Build intuitive dashboards and reports to give teams and stakeholders better visibility of service health and performance.
- Work closely with other infrastructure teams and external IT service providers to ensure seamless end-to-end support for users.
Requirements
- Possess a degree in Computing Computer Science/Engineering or IT
- At least 1 to 3 years of IT Infrastructure & Services support
- Experiencein maintaining and managing
- Microsoft technologies - Azure cloud services Microsoft 365 Active Directory (ADFS DHCP CA DNS RMS) Exchange Service (O365) System Center
- IT Operations Management
- Hosting Platforms (MS Hyper-V VMWare Azure)
- Remote Access Service
- System Management
- Unified Communications or Microsoft Phone
- Possess strong analytical and troubleshooting skills
- Good interpersonal and communication skills
- Ability to work independently and a good team player
- Preferably with certification in Microsoft Certified: Azure Administrator Associate
Only shortlisted candidates will be notified.
Key Skills
- Jenkins
- Ruby
- Python
- Active Directory
- Cloud
- PowerShell
- Windows
- AWS
- Linux
- SAN
- Java
- Troubleshoot
- Backup
- Puppet
- hardware
