Strategic Projects Lead Managed Services

Prolific

Prolific isnt just enabling AI innovation were redefining it. While foundational AI technologies are becoming commoditized Prolifics human data infrastructure provides the high-quality diverse data required to train the next generation of AI models. Through our platform we empower researchers and companies to access a global ethically curated participant base ensuring cutting-edge AI research and training grounded in inclusivity and precision.

The Role

As we scale our Managed Services division were seeking a Strategic Projects Lead to scope design and deliver complex human data projects. Youll work directly with leading AI companies researchers and product teams to set up impactful scalable pilotsfrom first client conversation to task material design rater training and operational execution.

This is a high-ownership cross-functional role ideal for a creative strategist and operational builder who thrives in ambiguity loves solving complex problems and wants to drive the future of how human data powers AI.

What Youll Be Doing

• Own project scoping and feasibility: Engage with customers to understand their objectives co-create study designs assess viability and propose clear success criteria.
• Lead project setup: Draft protocols instructions workflows and platform configurations tailored to the clients use case.
• Design and operationalize rater pipelines: Develop scalable onboarding training QA and performance tracking processes.
• Run pilots and iterate: Launch small-scale tests to evaluate feasibility cost quality and throughput then optimize for scale.
• Ensure delivery excellence: Project manage execution to timelines and budgets providing customers with proactive updates and insights.
• Collaborate cross-functionally: Work with Data Product and Engineering to identify automation opportunities improve task templates and build reusable solutions.
• Document learnings: Create playbooks case studies and standardized workflows that enhance operational readiness and reduce setup friction over time.

What Youll Bring to the Role

• 7 years experience in strategy operations consulting product or customer-facing delivery rolesideally within a high-growth data or tech-focused environment.
• Strong analytical and systems thinking abilities with a track record of designing and delivering operational processes.
• Comfortable working with technical stakeholders and learning new tools platforms or frameworks quickly.
• Skilled at translating abstract problems into structured plans and executing with high attention to detail.
• Excellent written and verbal communication with strong project management and cross-functional influencing skills.
• Excited by ambiguity complexity and building something new from scratch.
• Curious and passionate about AI data quality and how humans contribute to responsible model development.

Nice to have

• Experience in data labeling annotation rater workflows or evaluation tasks.
• Knowledge of SQL Python or tools like Notion ZapierAsana & Miro
• Familiarity with LLM applications model evaluation frameworks or human-in-the-loop systems.
• Experience managing domain experts linguists programmers or other specialized raters.

Why Prolific is a great place to work

Weve built a unique platform that connects researchers and companies with a global pool of participants enabling the collection of high-quality ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate nuanced and aligned AI systems.

We believe that the next leap in AI capabilities wont come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure Prolific is positioning itself at the forefront of the next wave of AI innovation one that reflects the breath and the best of humanity.

Working for us will place you at the forefront of AI innovation providing access to our unique human data platform and opportunities for groundbreaking research.

Join us to enjoy a competitive salary benefits and remote working within our impactful mission-driven culture. At Prolific our compensation packages for eligible roles include base salary equity and benefits. Many roles also include the opportunity to earn a cash variable element such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires based on the roles location as well as your skills experience and relevant education or training. You can check the job postings subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.

For pay transparency the base salary range for this full-time role in San Francisco or New York is $150000-$200000 per annum.

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By submitting your application you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolifics Candidate Privacy Notice explains what personal information Prolific may process where Prolific may process your personal information its purposes for processing your personal information and the rights you can exercise over Prolific use of your personal information.