Account Management Operations Intern

Passionate people. Loyal clients. Leading solutions.

With a rich culture of creative collaboration and professional growth IDeaS team members build successful careers with us.

IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where were working our teams come together to create leading revenue management solutions that accelerate our clients growth through revenue optimization.

Now we just need you!

Our Account Management Operations Intern will work alongside IDeaS Account Management team members and learn fundamental concepts of Account Management for a Software as a Service solution including; Account Management job roles client segmentation and portfolio assignment identifying and handling client concerns sales process and sales stages in support of expansion within a client account demand generation planning management and collecting and leveraging data preparation for client engagements and more. Our Account Management Operations Intern will have the opportunity to support high priority initiatives and engage in live activities that contribute to value delivery for our clients.

What youll be doing...

• Support demand generation initiatives by assisting with the capture of data points about our clients identifying target accounts and assisting in the administration of client outreach.
• Help conduct proactive outbound client engagement plans.
• Work with the account management team to navigate clients corporate structure and identify key stakeholders uncover critical business issues research ways to stimulate engagement and communicate IDeaS value proposition.
• Collaborate with the account management team to pro-actively identify retention concerns whilst suggesting programs to reduce these concerns.
• Assist Account Directors with the administration of digital sales tools.
• Administer to manage client account and contact records.
• Proactively seek out information & research using the web industry resources and other vehicles to stay current on industry issues/trends and competing products.
• Perform other duties as assigned.

What youll bring to us

• Rising Junior or Senior enrolled in an accredited college or university seeking an undergraduate degree in Business Analysis or Hospitality Management program.
• Work experience in a hotel or in a company that provides a software as a service offering preferred but not required.
• Computer skills in Microsoft Office (Word Excel PowerPoint & Outlook).
• Strong verbal and written communication skills.
  Ability to give attention to detail task completion and deadlines.
• Ability to work independently and with a team.
• Enthusiastic/entrepreneurial.
• Ability to think quickly and receive coaching.

We Support Who You Are.

As a global company we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether youre launching a new career or expanding your current one IDeaS is a company where you can balance great work with all other aspects of your life.

At IDeaS we also aspire to live our values each day by being Accountable Curious Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts represents and provides a place for diverse ideas unique perspectives and authentic voices.

Additional Information:
To qualify applicants must be legally authorized to work in the United States and should not require now or in the future sponsorship for employment visa status.

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.

Equivalent combination of education training and relevant experience may be considered in place of the education requirement stated above.

Resumes may be considered in the order they are received.

IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations IDeaS/SAS may obtain nationality or citizenship information from applicants for employment.

IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

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