Order management & Billing Specialist (Arabic language proficiency required)

About this role:
Review contracts for accuracy and provide recommendations to ensure they comply with established SOX policy pricing policy and country specific law. Process contracts through Oracle and the order entry system to provide clients with their deliverables and invoice.

What youll do:
Review contracts for accuracy and provide recommendations to ensure they comply with established SOX policy.
Pricing policy and country specific law. Process contracts through Oracle and the order entry system to provide clients with their deliverables and invoice.
Understand and adhere to all corporate guidelines for pricing legal product Gold Notes SOX and country specific laws.
Review and help prepare all Sales Agreements with Sales before presenting to Client; provide updated language calculation of credits for re-writes and recommendations for edits or further approvals before submission to Client.
Review order packages for accuracy and compliance within booking guidelines SOX contractual language country specific laws and pricing.
Review new and existing services before transacting; complete Order Check List and Mapping Sheet. *Work with all business units if approvals and key data are missing ensuring Gartner maximizes sales bookings for the month / quarter.
Enter all specific Client and Sales data into Oracle / OPI system and invoice clients in accordance with the contract terms.
Review Transaction Verify report after booking for accuracy.
Hand off to License Management and On Boarding teams to activate Client deliverables.
Process manual billing each month and follow up with Sales/Clients for Purchase Orders.
Electronically file all emails and contractual documentation in Documentum.

What youll need:
Arabic writing skills

High School Diploma required; Associates Degree or equivalent work experience preferred.
3 or more years of related office experience in one of the following areas: Customer Service Sales Support General Accounting
Proficient in all Microsoft Software. Oracle and a CRM system knowledge a plus
Excellent oral and written communication skills
Ability to communicate with a diverse audience at various levels and all countries and cultures within the organization
Effective listening skills
Excellent customer service skills
Strong initiative; Ability to work in a fast paced high pressure environment
Excellent time management skills and ability to meet tight deadlines
Strong analytical and problem solving skills; Attention to detail
Ability to adapt to a constantly changing environment
Strong interpersonal skills; Strong team player
Ability to build strong internal/external business partnerships

Who you are:
Motivated high-potential performer with demonstrated ability to influence and lead
Strong communicator with excellent interpersonal skills
Able to solve complex problems and successfully manage ambiguity and unexpected change
Teachable and embracing of best practices and feedback as a means of continuous improvement
Consistently high achiever marked by perseverance humility and a positive outlook in the face of challenges

What we offer:
In addition to an outstanding work environment with rapid advancement potential Gartner associates enjoy exceptional compensation and benefits including:
An upbeat positive culture. Integrity objectivity collaboration results and a no-limits mindset are central to our values
Limitless growth. We work with you to help you meet your goals and advance within the company
Encouragement to be innovative and challenge status quo
Exposure to industry leading training and development
Performance based recognition and rewards

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 1 or by sending an email to.

By submitting your information and application you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: efficient navigation through the application please only use the back button within the application not the back arrow within your browser.