Observability Engineer- Senior Associate-AI Managed services Operate

Industry/Sector

Specialism

Management Level

Job Description & Summary

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives needs and feelings of others.
• Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Observability Engineer

Job Title: Senior Associate Observability Engineer Location: Bangalore/Hyderabad Department: Technology / Consulting Company: PwC

About PwC: At PwC our purpose is to build trust in society and solve important problems. We operate globally with a deep commitment to quality and innovation helping organizations transform their technology and processes to achieve sustained success.

Role Overview: PwC is seeking a Senior Associate Observability Engineer with strong expertise in designing implementing and optimizing observability this role you will assess existing observability frameworks identify gaps and build robust capabilities encompassing log aggregation event correlation noise reduction and comprehensive telemetry analysis to enable proactive operational excellence and reliability for our clients.

Key Responsibilities:

• Conduct thorough assessments of existing client observability architectures to identify gaps and improvement opportunities.
• Design and implement effective log aggregation pipelines ensuring centralized scalable and efficient log collection.
• Build and configure event correlation frameworks to intelligently group and prioritize alerts reducing alert fatigue and improving incident response times.
• Implement noise reduction techniques to filter irrelevant or false-positive alerts enhancing operational focus on genuine issues.
• Develop tune and maintain monitoring and observability dashboards that provide actionable insights across applications and infrastructure.
• Collaborate closely with DevOps SRE and platform teams to integrate observability tools with existing CI/CD workflows and cloud infrastructure.
• Advocate observability best practices including instrumentation standards semantic conventions and telemetry data governance.
• Analyze telemetry data (metrics logs traces) to troubleshoot complex system behaviors identify bottlenecks and recommend improvements.
• Mentor junior engineers sharing knowledge of log management event correlation distributed tracing and alert management.
• Stay up to date on observability innovations tools and industry trends and recommend adoption strategies tailored to client environments.
• Support post-incident reviews and continuous improvement through data-driven root-cause analysis enabled by observability systems.

Qualifications & Skills:

• Bachelors degree in Computer Science Engineering Information Technology or related discipline.
• 3 years of experience in observability monitoring or related infrastructure/control systems roles.
• Proven expertise in setting up and managing log aggregation systems (ELK/EFK stack Splunk or equivalent).
• Experience with event correlation platforms and techniques to reduce alert noise and support operational excellence.
• Hands-on experience with observability standards and tools such as Prometheus Grafana OpenTelemetry Splunk Datadog or New Relic.
• Understanding of distributed tracing metrics collection log parsing and analysis methodologies.
• Strong skills in scripting/programming (Python Go Bash or similar) for automation and tooling enhancements.
• Familiarity with cloud platforms (AWS Azure GCP) and container orchestration technologies (Kubernetes Docker).
• Knowledge of Infrastructure as Code (Terraform Ansible) and modern CI/CD pipelines.
• Excellent analytical problem-solving and communication skills with the ability to work effectively with diverse technical teams and clients.
• Experience conducting gap assessments and crafting observability improvement roadmaps and implementation plans is highly desirable.
• Consulting or client-facing experience in complex IT environments will be a plus.

What PwC Offers:

• Opportunity to work on cutting-edge observability and reliability projects with Fortune500 clients.
• Access to continuous learning professional certifications and career advancement opportunities.
• Dynamic and inclusive workplace culture with collaborative teams.
• Competitive salary and comprehensive benefits package.
• Involvement in shaping clients digital transformation journeys to achieve operational maturity and business resilience.

Thanks

Travel Requirements

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