Agency Coordinator San Francisco

CVHCare

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profile Job Location:

San Francisco, CA - USA

profile Hourly Salary: USD 22 - 25
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Title:Agency Coordinator - San Francisco
Schedule:Full Time 40 hours per week. Must be able to rotate weekends
Location:San Ramon CA (onsite no remote)
Benefits: Health insurance Dental insurance Vision insurance 401(k) Life Insurance Accident Insurance Holiday Pay Paid time off

Position Summary:

  • Provide office support to the agency team - Administrator Director of Patient Care Services Clinical Managers other Agency and Field Staff not limited to the following:

    • Uploading additional patient information

    • Process Provider orders

    • Process visit authorization

    • Supply disbursement

    • Clinician schedules

    • Agency coordination

  • Answer and coordinate phone calls and messaging.

  • Ensure appropriate interdepartmental communications to support essential agency activities.

  • Ensures patient referrals are processed timely and per policy.

  • Establishes and maintains positive working relationships with clients and team members.

  • Supports the agency in the seamless transition of patients to home care by providing essential documentation and coordinates with multiple service providers.

  • Ensures maximum third-party reimbursement through direct oversight of insurance verification and authorization processes.

  • Provides feedback to the agency including identifying opportunities to improve services to meet customer needs.

  • Maintains comprehensive working knowledge of CVH Home Health Services contractual relationships and ensures that patients receive services according to contract provisions.

  • Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by CVH Home Health Services.

  • Ensures compliance with State Federal and Joint Commission regulations and clients contract requirements.

  • Other duties as assigned to support agency projects and initiatives.

  • Minimum Qualifications

  • Minimum of 2 yrs. experience in a medical setting in either a patient care or administrative role preferred.

  • Knowledge of MS Office Google Suite Internet Explorer and professional telephone protocol.

  • Basic knowledge of medical terminology is preferred.

  • Able to deliver effective results and meet tight deadlines and targets.

  • Excellent customer service and communication/interpersonal skills.

  • Ability to work with high precision paying attention to detail to achieve the high accuracy levels required and timely follow-up and close-out of all matters.

  • Ability to communicate orally and in writing to minimize confusion and additional concerns.

To Apply:Respond with submitting a copy of your resume.

More Information:Contact a Corporate Recruiter at and visit our website at

EEOC:We are proud to be an equal opportunity workplace and an affirmative action employer.


Required Experience:

Manager

Title:Agency Coordinator - San FranciscoSchedule:Full Time 40 hours per week. Must be able to rotate weekendsLocation:San Ramon CA (onsite no remote)Benefits: Health insurance Dental insurance Vision insurance 401(k) Life Insurance Accident Insurance Holiday Pay Paid time offPosition Summary:Provid...
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