Luxury Hotel Front Desk Agent

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Do you thrive on delivering unparalleled customer service Do you have a knack for hospitality and administrative support This could be the opportunity for you!

We are currently seeking a Front Desk Agent for a luxury hotel in beautiful this role you would be responsible for delivering the highest standard of guest service. This role requires strong customer service skills to support our clients guests and uphold the refined standards of their brand.

What Youll Do:

Welcome and assist guests with check-in check-out and everything in between ensuring a smooth and elevated experience
Manage reservations room assignments and special requests with care and precision
Handle payments and provide accurate billing with a high degree of professionalism
Serve as a local expert offering personalized recommendations for dining entertainment and attractions
Respond promptly and effectively to guest needs questions and concerns
Maintain a clean organized and professional front desk and lobby area at all times
Follow all hotel procedures and brand standards with consistency and attention to detail

Required Experience:

Unclear Seniority

Do you thrive on delivering unparalleled customer service Do you have a knack for hospitality and administrative support This could be the opportunity for you! We are currently seeking a Front Desk Agent for a luxury hotel in beautiful this role you would be responsible for delivering the highest s...