Overview
6161 Rothway St
Houston TX 77040
The Business Support Center is part of the fast growing Group 1 Automotive a leader in automotive are looking to add a qualified Accounting Call Staff Professional to our team. If you are in alignment with our values of integrity transparency professionalism teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay we offer our associates the following benefits:
- Health Dental Vision Life and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training and advancement opportunities
Responsibilities
- Answering phone calls for different departments
- Gather of collect information to generate reporting from Zoom Workplace and activity Call Logs to the Manager
- Responding promptly to customer inquiries via phone or email
- Leading and coaching a small team. Ensuring help is available when needed for the Team Departments Manager etc.
- Sending emails to corresponding departments and following up emails
- Take notes and logging in to Excel spreadsheet (Data Entry)
- Downloading PDF statements and forwarding to vendors
- Looking up copies of checks for customer and vendors in CDK
- Reporting and escalations of department-related topics
Qualifications
- Ability to adapt to changes within the company or department structure
- Capability to assist with 3 different departments phone calls (F&I AR AP)
- Explain product contracts and company policies
- Ability to navigate CDK and DocuWare
- Knowledgeable in Word Excel and PDF programs (Intermediate or Expert)
- Communicate daily with a wide range of customers and company departments
- Assist in training new staff on customer service protocols and software tools
- Collaborate with team members to continuously improve our service
- Excellent time management skills ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Covering receptionist desk when needed
*All applicants must pass pre-employment testing to include: background checks MVR and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify
#LI-ML1
Required Experience:
Staff IC
Overview6161 Rothway St Houston TX 77040The Business Support Center is part of the fast growing Group 1 Automotive a leader in automotive are looking to add a qualified Accounting Call Staff Professional to our team. If you are in alignment with our values of integrity transparency professionalism ...
Overview
6161 Rothway St
Houston TX 77040
The Business Support Center is part of the fast growing Group 1 Automotive a leader in automotive are looking to add a qualified Accounting Call Staff Professional to our team. If you are in alignment with our values of integrity transparency professionalism teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay we offer our associates the following benefits:
- Health Dental Vision Life and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training and advancement opportunities
Responsibilities
- Answering phone calls for different departments
- Gather of collect information to generate reporting from Zoom Workplace and activity Call Logs to the Manager
- Responding promptly to customer inquiries via phone or email
- Leading and coaching a small team. Ensuring help is available when needed for the Team Departments Manager etc.
- Sending emails to corresponding departments and following up emails
- Take notes and logging in to Excel spreadsheet (Data Entry)
- Downloading PDF statements and forwarding to vendors
- Looking up copies of checks for customer and vendors in CDK
- Reporting and escalations of department-related topics
Qualifications
- Ability to adapt to changes within the company or department structure
- Capability to assist with 3 different departments phone calls (F&I AR AP)
- Explain product contracts and company policies
- Ability to navigate CDK and DocuWare
- Knowledgeable in Word Excel and PDF programs (Intermediate or Expert)
- Communicate daily with a wide range of customers and company departments
- Assist in training new staff on customer service protocols and software tools
- Collaborate with team members to continuously improve our service
- Excellent time management skills ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Covering receptionist desk when needed
*All applicants must pass pre-employment testing to include: background checks MVR and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify
#LI-ML1
Required Experience:
Staff IC
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