Renewals Manager

At Anaplan we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers success and to our Winning Culture.

Our customers rank among the whos who in the Fortune 50. Coca-Cola LinkedIn Adobe LVMH and Bayer are just a few of the 2400 global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas we behave like leaders regardless of title we are committed to achieving ambitious goals and we love celebrating our wins big and small.

Supported by operating principles of being strategy-led values-based and disciplined in execution youll be inspired connected developed and rewarded here. Everything that makes you unique is welcome; join us and lets build whats next - together!

We are looking for a tenacious Renewals Manager. This is a stellar opportunity to get involved in a highly visible large-scale SaaS cloud company. This role is an individual contributor full-time position. Keep reading if youre ready to roll up your sleeves and tackle unique problems that no one else is solving.

See for yourself what an exciting place to work looks like.

Your Impact:

Manage a portfolio of renewals ensuring successful on-time execution of renewals processes and Contract Execution.

Support the renewal deal cycle by working directly with Customers via online video conference email telephone or in person (when possible).

Partner with Customer Success and/or Sales team to provide seamless customer support during the renewal cycle especially in those Renewal cycles that include Expansion or Add-On Opportunities.

Successfully negotiate all issues related to renewals.

Manage the commercial aspects of Customer conversions from Anaplans Legacy Products to newer Offerings including strategic reviews of the current Customer landscape and conversion offers that optimize Customers utilization of Anaplan.

Respond to questions from Customers and/or Go To Market Organization (internal) on any aspect of renewal.

Review interpret and confirm contract terms and conditions; work closely with finance deal desk and legal teams to ensure accurate contracts. Verify compliance with internal policies (and external regulations).

Processing standard and complex quotes auto-renewal notices and orders utilizing .

Maintain an accurate 180-day rolling forecast of renewals within your territory.

Archive and maintain all contractual documentation.

Resolves problems through research and consulting with internal support teams to identify the appropriate tools for success.

Your Qualifications:

A Customer First perspective and ethos.

3-5 years of SaaS renewals sales customer success or account management experience preferably managing a Mid-Market/Commercial segment within an Enterprise SaaS organization High-Tech or Software Industry.

Excellent understanding of most Deal Support/Commercial topics (pricing deal structuring contracting etc.); familiarity with basic revenue recognition policies a plus.

Excellent understanding of legal conditions.

Strong negotiation skills.

The ability to acquire knowledge of our products and their value to Anaplans Customers.

The ability to acquire a thorough understanding of Anaplans corporate goals and objectives and consider these goals/objectives within the design of Renewal offers.

Ability to organize prioritize complete activities and meet deadlines daily.

Requires strong communication skills.

Requires proficiency with computer applications such as Windows Excel and Word and CRM systems SFDC experience a plus.

Four-year college degree is preferred.

*Please note that this role will require working some West Coast hours.

Our Commitment to Diversity Equity Inclusionand Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce enhances trust with our partners and customers and drives business success. Build your career in a place where diversity equity inclusion and belonging arent just words on paper this is what drives our innovation its how we connect and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued regardless of gender identity or expression sexual orientation religion ethnicity age neurodiversity disability status citizenship or any other aspect which makes people unique. We hire you for who you are and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Fraud Recruitment Disclaimer

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals mainly through telephone calls emails and correspondence claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.

Anaplan does not:

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.

All emails from Anaplan would come from an @ email address. Should you have any doubts about the authenticity of an email letter or telephone communication purportedly from for or on behalf of Anaplan please send an email to before taking any further action in relation to the correspondence.