Conference & Banqueting Floor Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!
No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and drive to achieve our common goal. To share the light and warmth of hospitality. With amazing training resources and support from both managers and colleagues there is always an opportunity to develop and grow.
Salary 31000 a year Service charge
A WORLD OF REWARDS:
Free and healthy meals when on duty
Grow your Career
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing ()
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Free Parking
Accommodation available with all bills included
Guest Experience Day as part of your induction
Modern and inclusive Team Members areas
As a Conference & Banqueting Floor Manager you are responsible for managing the C&B Operations outlets to deliver an excellent Guest and Member experience. A Conference & Events Floor Manager will also be required to manage train and develop team members and work within all budgeted guidelines. Specifically you will be responsible for performing the following tasks to the highest standards:
Maintain exceptional levels of customer service
Recruit manage train and develop the C&B team
Manage guest queries in a timely and efficient manner
Set departmental targets and objectives work schedules budgets and policies and procedures
Incentivise team members to maximize sales and revenue
Evaluate guest satisfaction levels with a focus on continuous improvement
Ensure communication meetings are conducted and post-meeting minutes generated
Comply with hotel security fire regulations and all health and safety legislation
What are we looking for
A Conference & Banqueting Floor Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
Management and/or supervisory Food and Beverage experience
Ability to comply with all Food and Beverage brand standards
Ability to work under pressure
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
EVERY JOB MAKES THE STAY.
At Hilton It Matters Where You Stay but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.
Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Succession Planning
- Customer Service
- Hospitality Experience
- Guest Relations Experience
- Management Experience
- Serving Experience
- Shift Management
- Computer Literacy
- Restaurant Management
- Stocking
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
