Technical SpecialistScientist 3

Irwindale, CA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide.

Job Title: Technical Specialist/Scientist 3

Location: Irwindale CA 91702

Duration: 18 Months

Job Type: Temporary Assignment

Work Type: Hybrid

Shift: Monday-Friday 8.00AM-5.00PM PST

Job Description:

Thorough knowledge in appropriate field.
Recognized internally as an expert in field.
May be recognized externally as an expert.
Limited number of personnel available with knowledge and abilities.
Typically possesses four or more years experience in the field performing analysis consulting and providing recommendations.

Education Requirement:

Bachelors Degree

Day-to-Day Responsibilities/Workload:

This position will play a key role in managing customer enrollment and payment operations for the Flexible Pricing Rate Pilot as well as conducting additional reporting.
This position is responsible for receiving and validating enrollment forms from account managers submitting eligible customers to a third party supplier for enrollment and confirming enrollment status back to stakeholders.
The role also includes overseeing manual enrollment processes for Automation Service Providers maintaining detailed metrics on enrollment activity (e.g. number of customers MW enrolled benefiters vs. non-benefiters) and tracking billing status.
This role will also manage manual customer payments and facilitate payments to contractors and other third parties.

Required Skills/Attributes:

BA/BS Degree in Business Economics Marketing or related discipline
Four or more years of experience with business analysis
Proficiency with analytical tools such as Excel Access or other similar tools for tracking and reporting
Ability to understand and conduct payment processing and reconciliation
Ability to follow and improve upon business processes
Strong attention to detail to validate information on forms is correct
Experience with manual data entry
Ability to coordinate with internal teams and external stakeholders
Excellent written and verbal communication skills
Strong organizational and time management skills to handle high-volume tasks during ramp-up periods

Desired Skills/Attributes:

Experience with customer programs and billing in a utility or similarly regulated environment
Familiarity with SAP
Experience using advanced analytical tools such SAS Power BI or other similar tools.
Experience working with budgets.
Experience creating and using pivot tables charts and graphs and the ability to work with larger datasets (e.g. containing data for several hundred thousand accounts).
Proficiency identifying trends in complex data and arriving at solutions rooted in information.
Comfort working in a fast-paced deadline-driven environment
Demonstrates strong ethics influence and negotiation leadership interpersonal skills communication and the ability to effectively manage stress and engage in continuous learning

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Job Title: Technical Specialist/Scientist 3 Location: Irwindale CA 91702 Duration: 18 Months Job Type: Temporary Assignment ...