Bankruptcy QC Associate

The BK QC Associate plays a critical role in reviewing and ensuring quality standards processing accuracy and compliance as per predefined checklist. This position requires an understanding of legal documentation includingbut not limited to court orders retainer agreement affidavits and BK filings which are essential for ARCHER to deliver its services. The BK QC Associate will collaborate closely with the BK Coordinators from both US and IND
businesses to execute daily responsibilities.

• Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily
operations.
• Independently audit population/sample proportion of the processed tickets basis the predefined checklist for
the tickets assigned via email Salesforce Jit Bit RAGIC ARCHER Connect and other data sources at a set
frequency as defined by the business.
• Ensure random audits at least twice or thrice per month to check documentation around the BK Claimants.
• Perform random sample checks on the communication sent/received to/from Trustees
Accurately review and interpret legal especially court motions/orders affidavits PACER reports and legal
heirship documents.
• Build up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures
(SOPs) and training materials. Setup weekly connect with business for TNI in collaboration with trainers for
SOP updates & PKT requirements.
• Create weekly/monthly reports for the audits performed on the set frequency and report out to supervisor and
business with requisite analytics & inferences. The report should be inclusive of root cause and CAPA
(Corrective Action/Preventive Action) for the defects/deficiencies identified during quality audits.

• Bachelor’s degree in any field (preferably in Law/ BBA or commerce).
• 2 - 4 Years of experience in a US-based multinational corporation.
• Project management experience or certifications are highly desirable.
• ISO 9001 onwards any such certification is preferrable.

Technical Skills:
• Advanced proficiency in MS Office including Excel & PowerPoint MS Teams and Outlook.
• Experience in quality audits of legal documents/ email communications. Should have the ability to comprehend
legal terminologies and scope of work required during quality audits. To have understanding and maintain
checklist of requisite state/district wise requirements if any
• Strong data analysis capabilities with an eye for detail to identify errors.
• Exceptional written and verbal communication skills with the ability to derive insights from information
provided.
• Analytical problem-solving skills for addressing complex issues.
• Basic understanding of tools and techniques such as CAPA RCA FMEA SPC & 7 QC tools.

Behavioral Skills:
• Strong problem-solving skills with a solution-oriented mindset.
• Ability to handle confidential information with discretion.
• Strong interpersonal and customer service skills.
• Keen attention to detail anticipating potential challenges and addressing them proactively.
• Familiarity with US legal laws or bankruptcy processes is an advantage.
• Experience in operations or business analysis