Business Processes Analyst
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Support and participate in project execution by owning process design and change management deliverables using formal and consistent methodologies
Maintain and continually grow subject matter expertise in complex business processes and customer tasks
Design and document standardized processes that scale globally and cross-functionally
Establish and routinely measure core business processes to assess overall performance and track process improvements over time
Partner and execute right-sized change management associated with processes to prepare equip and support individuals through change
Identify areas for process standardization across regions focusing on improving customer experience and optimizing business processes and workflows
Conduct root cause analysis and process discovery sessions (supporting customer escalations)
Establish maintain and control process metrics to enable standardization and automation opportunities while also measuring the health of processes.
Provides training on specialized skills to new hires and current team members on new processes and transitions.
- You display a high degree of ownership and accountability for processes
- You embrace change and ambiguity incorporating industry best practices and business process knowledge to propose improvement and increase change adoption
- You analyze multiple and diverse sources of information to define problems accurately before moving to solutions
- You partner with other business teams across functions to identify process improvements aiming to solve business and customer needs
- You prepare plan and execute continuous improvement processes to improve the customer and employee experience using industry-standard process methodologies.
- Bachelors degree or equivalent experience in process improvement
- 2 years of experience in process owner or subject matter expert roles
- Strong analytical approach to problem solving
- Continuous improvement mindset and process methodologies
- Strong business process analysis design improvement process measurement and problem-solving skills
- Strong communication influencing and training skills
- Lean Six Sigma methodology knowledge
- Project management skills
- Strong skills in Process Documentation and Workflow Tools (Visio LucidChart etc.)
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more
