Carrier Capacity Associate Operations Manager
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Job Location:
Saint Paul, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. Were committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun casual and collaborative environment. There has never been a more exciting time to get on board so read on to learn more and apply today!
What Youll Do
An Associate Operations Manager will co-pilot a larger growing carrier group to help a Carrier Manager focus and scale the 4 main pillars of the Arrive Carrier Dept: Elite Customer Service Consistent Zone Expertise Rep Development and Technology Powered. You will leverage your industry knowledge and high energy to focus on customer service as well as operations.
What Youll Do
- Run point for team operations management for board management flame load coverage and tracking/operational issues.
- Partner with Carrier leadership to drive Board Management initiatives across your team
- Lead change management initiatives for the team that improve carrier management and service.
- Proactively work towards increasing the businesss prebooking of freight.
- Learn Carriers capacity to improve load matching and to build a relationship with our carriers
- Develop and maintain strong carrier relationships to secure reliable capacity and competitive rates.
- Monitor carrier performance including on-time service communication safety and compliance.
- Focus on maximizing service through improving Late Bounce percentages tracking the board AutoTracking mastery and Carrier Portal adoption.
- Collaborate with stakeholders across the organization to resolve Accounts Payable (AP) claims issues and ensure compliance with internal policies
Qualifications
- 2 years of carrier capacity experience.
- Bachelors degree in Supply Chain Logistics Business or related field (preferred).
- Passion for quality customer service.
- Strong sense of urgency and ability to prioritize time-sensitive issues.
- Proactive problem solver who brings creative solutions to the table.
- Detail-oriented and thorough when presenting information.
- Organized when it comes to time management and deadlines.
- Able to work independently and collaboratively.
The Perks of Working With Us
- Achieve your financial goals through our competitive compensation and commission plan
- Take advantage of our comprehensive benefits package including medical dental vision life disability and supplemental coverage.
- Invest in your future with a Retirement Savings Plan contribution from Arrive
- Build relationships and find your home at Arrive through our Employee Resource Groups
- Grow your career through our excellent professional development and leadership development programs
- Take time to manage your physical and mental health - we offer company paid holidays paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get recognized through our employee rewards program
- Enjoy regular team outings and meals in the office!
- Get paid to work with your friends through our Referral Program!
Your Arrive Experience
When we say award-winning culture we mean it. Weve been recognized as a top workplace by Inc. Fast Company Fortune and earned Top Workplaces and Great Place to Work to name a few. We intend on topping many more of those lists in the years to come but were not in it for the trophies. Were committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrives walls including Women in Logistics Emerging Professionals Prisms Black Logistics Group Salute and Unidos.
Notice:
To ensure a safe and transparent interview process we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer please contact emailprotected for verification.
Required Experience:
Manager
Key Skills
- Business
- Information Management
- Accounting
- Corporate Risk Management
- Faculty
- Jms
About Company
Our relentless pursuit of perfection has made us one of the nation’s fastest-growing freight brokerages. Visit us now and ship or haul with us.
