Field Service Engineer
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Job Location:
Lynnwood, WA - USA
Monthly Salary:
$ 32 - 38
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Kongsberg Discovery a subsidiary of KONGSBERG is a global technology company providing innovative and reliable technology solutions for all marine industry sectors including merchant offshore subsea and naval. Headquartered in Horten Norway the company has manufacturing sales and service facilities internationally. Kongsberg Discovery is a market leader in systems for positioning surveying and navigation. We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation both on and under the sea.
AtKONGSBERG we believe in tackling challenging problems and delivering extreme performance for extreme do that through excellent products and services developed for delivering the greatest benefits to our customers.
WORLD CLASS through people technology and dedication
For inspiration and more infowatch this videoand visit:Kongsberg website
What we can offer you:
- Competitive compensation packages
- Fully subsidized health & welfare benefits for employees and their enrolled family members with an option of a high deductible plan that includes an annual employer contribution towards your health savings account ($1500 for family $750 for employee only and prorated depending on date of hire)
- Fully subsidized dental and vision coverage
- Eligible for annual employee bonus program
- Up to 5% employer match program
- Flexibility with Paid Time Off
- Career growth opportunities
- Safe and collaborative culture
There has never been a more exciting time to work for Kongsberg Discovery than right now. With usyou will be in the forefront of enabling the business to achieve their objectives through the role of Field Service Engineer.
POSITION SUMMARY:
As a Field Service Engineer you will do installation and commissioning of Underwater mapping and acoustic systems on vessels in shipyards around the world. You will do service and maintenance on installed systems on sailing ships as well as offer in-house technical support and remote service to internal and external customers.
Our Field Service Engineers are the front line when representing KONGSBERG to our worldwide customers. If you have technical qualifications identify with our values; determined innovative collaborative and reliable and are highly motivated for worldwide support activities: Then you are the person we are looking for.
ROLE AND RESPONSIBILITIES:
- Provide technical support to customers and internal staff by telephone email and site visits.
- Perform the installation commissioning and upgrades of Kongsberg Discovery products.
- Document upgrades and changes made to customer equipment following service and installation visits.
- Update and maintain service database.
- Promote improvementsupgradesand after-sales opportunities to customers.
- Train customers on the operation of newly installed systems.
- Work with engineering on product improvements.
- Documents test results with appropriate information in a complete manner and communicate to all required.
- Reads and interprets specific test procedures to properly perform and document test results.
- Performs all job responsibilities in alignment with product quality standards.
- Work in the field unsupervised.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- Undergraduate Degree or equivalent education in an Engineering and/or Technical Discipline and/or minimum of three years of Field Service experience in the Marine Industry.
- Excellent communication skills both written and verbal including computer literacy.
- Able to handle several activities simultaneously.
- Able to work alone and with a team.
- Good customer support and people skills.
- Can troubleshoot systems to board level.
CERTIFICATES AND LICENSES:
- Valid passport and driving license.
- Ability to obtain a US security clearance and cleared to the secret level. Must be a US Citizen.
- Authorized to work in the US without company sponsorship.
- Position requires extensive domestic and international travel and work aboard offshore vessels.
- Up to 50% travel must be expected.
- Availability to travel with short notice after hours holidays/weekends for long periods both locally and internationally.
Pay Range: $32.00 - $38.00/hr. (eligible for overtime)
Work Location: Lynnwood WA
Travel within US and Internationally will be required.
KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
KONGSBERG is an international, knowledge-based group that supplies high-technology systems and solutions to customers engaged in the oil and gas industry, the merchant marine, and the defence and aerospace industries.
