Key Account Manager

dunnhumby is the global leader in Customer Data Science empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the worlds most competitive markets with a deluge of multi-dimensional data dunnhumby today enables businesses all over the world across industries to be Customer First.

dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco Coca-Cola Meijer Procter & Gamble and Metro.

Tesco Media and Insight Platform is a partnership between Tesco the UKs largest grocery retailer and dunnhumby a global leader in Customer Data Science. Together we always put the customer first.

Fuelled by data from over 24 million Clubcard holders our closed-loop measurement helps brands understand consumer behaviour and ensures that every pound of advertising budget is spent targeting the right customer at the right time with the right message across the full marketing funnel. Were here to help brands Shape What Britain Buys.

Were looking for a talented Key Account Manager who expects more from their career. Sitting within the Account Management team this person is a strategic and enthusiastic solution-driver with a deep understanding of all Tesco Media channels and ad solutions. Central to this role will be to lead the planning delivery and reporting of clients media and measurement campaigns. This person will be responsible for supporting key client relationships providing consultative product and solution recommendations through technical and analytical expertise. The Account Manager partners with sales team to build relationships and drive long-term revenue. Successful candidates will demonstrate strong client servicing underpinned by consultative sales and analytical skills.

What youll be working on

• Support the achievement of quarterly and annual revenue goals and growth strategy for key FMCG partners.
• Guide media / channel strategy and planning for our advertiser partners working with both client direct and their agency partners.
• Leverage data and insights to deliver innovative best-in-class retail media activations across the Tesco Media platform.
• Drive deeper partnership engagement through scaled coverage across key stakeholders (Shopper Brand Digital Media Commerce & Loyalty teams).
• Partner internally with Sales Client Partners Media Enablement and Data Analysts to deliver against KPIs driving business outcomes.
• Navigate complex cross channel projects with multiple stakeholders both internally & externally.
• Recommend and oversee client measurement strategy analysing and presenting results.
• Identifying and communicating performance trends and insights to guide upsell / optimization recommendations with advertisers.
• Product expert across Tesco Media ad eco-system driving client adoption of media channels.
• Be confident challenging client strategy to maximise the role Tesco Media and Insights platform plays in delivering meaningful business outcomes.

What we expect from you

• Experience in the advertising industry either in media sales / retail media and/or media agency.
• Passion for Retail Media and Tesco Media platform products and services.
• Extensive knowledge of brand performance & digital marketing ecosystems and performance metrics.
• Skilled in the use of Excel / PowerPoint with experience managing complex data-sets and insights.
• Results-driven self-motivated and highly goal-oriented in order exceed targets.
• Confident communicator and presenter comfortable in fast-paced environments.
• A consultative style with the ability to understand clients business needs and position solutions in a timely and personalised way.
• Ability to work in a fast-moving company and be adaptable to change.
• A team player with the ability to collaborate with internal departments and teams.

What you can expect from us

We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.

Youll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble small-business feel that gives you the freedom to play experiment and learn.

And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)