Office Assistant Scheduler Community Relations
Share
Job Location:
Albuquerque, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Office Administrator & Community Assistant Senior Helpers
Location: Albuquerque New Mexico
Employment Type: Full-Time
Department: Administration / Human Resources
Make a Difference Every Day. Work as a Team to Succeed.
At Senior Helpers were seeking a dynamic Office Administrator & Community Assistant who thrives both inside the office and out in the field. This dual role is perfect for someone who loves connecting with peoplewhether answering calls solving scheduling puzzles or representing Senior Helpers to referral partners and prospective caregivers across the Albuquerque area.
If youre resourceful personable and passionate about helping seniors live independently we want you on our team.
Why Work for Senior Helpers
Great Place to Work Certified
Autonomy We trust our team to perform with ownership and independence.
Task Variety Split your time between office operations and meaningful community engagement.
Mission-Driven Every day youll help families find peace of mind and caregivers find purpose.
Key Responsibilities
Scheduling Client Relations & Office Operations ( 50%)
Answer and direct incoming calls with warmth and professionalism.
Serve as a point of contact for clients and caregiversresolving scheduling needs updates and general inquiries.
Maintain full coverage on client schedules by coordinating shift assignments and making real-time adjustments for callouts or changes.
Input new client leads into care management software and follow up promptly.
Support onboarding compliance tracking and administrative tasks such as data entry document prep and file management.
Collaborate with the scheduler RN and care coordinators to maintain smooth operations and client satisfaction.
Community Outreach & Caregiver Recruitment ( 50%)
Visit referral sources (e.g. hospitals rehabs senior centers physician offices) to drop off materials check in with staff and promote Senior Helpers services.
Represent the Senior Helpers brand positively and professionally in the community.
Conduct outreach and attend job fairs or events to attract quality caregivers.
Engage prospective caregivers through local marketing efforts social media outreach and referral incentives.
Build and maintain relationships with both referral partners and the caregiver community to ensure ongoing recruitment success.
Qualifications
2 years of experience in an administrative customer service or healthcare-related role.
Strong written and verbal communication skills.
Reliable personable and able to manage both office and field duties efficiently.
Experience with scheduling or CRM systems preferred (home care or healthcare experience a plus).
Comfortable visiting facilities and engaging with community partners.
Organized multitasker with strong attention to detail and follow-through.
Valid drivers license and reliable transportation required.
Perks & Benefits
401(k) with company match
Health Dental & Vision Insurance
Short-Term & Long-Term Disability
Life Insurance
Paid Time Off (PTO)
Pay On Demand
Bonus Opportunities
Employee Discount Programs
About Senior Helpers
Senior Helpers is a nationally recognized leader in in-home senior care. Since 2005 our mission has been to provide compassionate care and improve the quality of life for our clients their families and our employees. We are an independently owned and operated franchise of SH Franchising LLC.
Diversity & Inclusion
We proudly promote an inclusive and respectful workplace. Senior Helpers is an Equal Opportunity Employer and does not discriminate on the basis of race color religion sex age national origin disability genetics sexual orientation gender identity or any other protected status.
Join a Team That Values Action and Impact
Be part of a growing team where your initiative communication skills and community presence directly contribute to our success.
Apply today and start building relationships that make a difference.
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
Urgently Hiring! It’s more than just a job! We are looking for YOU to make a difference in someone life! Come join us! We are Great Place to Work Certified! Se...
