Senior Account Manager (Ontario & National)

WHO WE ARE

Founded in 2009 Point Blank Creative is a national full-service agency working to make better possible by bringing together best practices in traditional advertising digital and community organizing. We work with movements and causes we care about with a particular focus on the labour movement electoral politics health care and issues of economic social and environmental justice.

Our team is an incredible group who have all chosen to work at Point Blank for the same reason it was founded: to help progressive organizations build effective tools winning campaigns and game-changing movements. We are proud to say we are Canadas first fully unionized agency.

We work and live on the unceded territory of the Algonquin Anishinaabe and Coast Salish peoples as well as the Coast Salish territory of the Ləkʷəŋən (Lekwungen)/Songhees Esquimalt WSÁNEĆ Nations including the territories of the xʷməθkʷəyəm (Musqueam) Stó:lō səlílwətaʔɬ (Tsleil-Waututh) Sḵwxwú7mesh (Squamish) Nations; in Treaty 6 territory the traditional meeting ground and home for many Indigenous peoples including Plains and Woodland Cree Assiniboine Saulteaux Niitsitapi (Blackfoot) Métis and Nakota Sioux peoples; in Treaty 13 the traditional territory of many nations including the Mississaugas of the Credit the Anishinabewaki ᐊᓂᔑᓈᐯᐗᑭ the Chippewa the Haudenosaunee and Huron-Wendat peoples this land is also home to many diverse Indigenous Inuit and Metis peoples.

LOCATION
Toronto or Ottawa (remote)

Point Blank is a remote-first workplace with offices in Toronto and Vancouver. This position must be based in Toronto (GTA) or Ottawa Region (including Gatineau) in close proximity to our major partners.

POSITION OVERVIEW

The Senior Account Manager is responsible for building and growing trusted relationships with some of our biggest partners (clients) in labour and progressive politics at the staff-level and senior-level with a focus on National and Ontario partnerships. This position holds a significant portion of our partner base and is responsible for managing high-value or strategic client accounts.

Your core accountabilities include developing strategiesand meeting targetsfor partner acquisition engagement and retention. You will hold and deepen key relationships identify opportunities propose and pitch new projects ensure successful in-project experiences proactively identify and remediate issues and help set the vision for our long-term work together.

The Accounts Team at Point Blank is extremely driven proactive and accountable. Theyre the first line of response for partnersexpected to advocate on their behalf meet and exceed their needs and make things happen. The Senior Account Manager works both independently and as part of a team and must relate to our core values of Being Accountable Imagining Better and Rising Together.

REPORTING

This position works closely with the CEO and reports to the Senior Director of Strategy.

EQUITY

Point Blank is committed to equitable hiring development and promotion with recognition that equity-deserving candidates continue to face systemic barriers to employment. We see immense value in hiring training and promoting professionals from a wide variety of experiences and backgrounds. Point Blank does not have a minimum requirement for education or training as the entry requirements and barriers to education are historically discriminatory. We particularly encourage candidates from equity-deserving and under-represented backgrounds to apply. Point Blank does not use AI to review applications; every application is reviewed by a human to ensure that we attain a consistent and equitable hiring process.

WHAT YOU DO

• Lead account growth (new) and expansion (existing) for significant National and Ontario partners.
• Draft long-term annual and quarterly plans to meet and exceed our goals and to define our impact in your sector/region.
• Advise Point Blanks CEO and Leadership Team on the business landscape and upcoming opportunities for development to aid in their decision making and planning of company strategy.
• Proactively identify opportunities with new and existing partners; drive develop and deliver proposals and pitches and respond to major RFPs.
• Hold and grow key relationships with partners at the senior-level in the contracting phase during projects and in-between projects.
• Conduct internal sales briefings and work with the team convening internal subject matter experts to finalize scopes budgets proposals & contracts including reviewing pricing from a client-facing lens.
• Participate in project meetings and debriefs and review key deliverables to ensure partner and goal alignment.
• Document discussions with leads during client and internal meetings and provide status updates as required.
• Work within Point Blanks CRM: create new leads in the CRM and manage lead status updates.
• Play a lead role in developing marketing budgeting and events strategies to increase our brand reputation awareness and presence in key spaces.
• Contribute to client case studies and other marketing assets to share stories about our clients work.
• Participate in key events conferences meetings and other spaces as a trusted ambassador for Point Blank. Generate rapid-response content for key client social and political moments from events.
• Identify new opportunities to promote and showcase Point Blank and partner impact.
• Lead support or participate in key projects to deliver more innovative and impactful work (ie. market research process development CRM prospecting and more).
• Support train and mentor other team members.
• Other duties as assigned.

WHO YOU ARE

• You are passionate about and actively involved in the movement for workers rights social justice and progressive politics in Canada and hold key connections in these spaces.
• You are motivated and driven to meet and exceed business (internal) and partner (external) objectives.
• You are solutions oriented and skillful at problem solving including managing conflict in professional and constructive ways.
• You believe that better is possible and feel motivated by inspiring others to do the most impactful work.
• You like to think outside the box and enjoy using your creativity to establish new perspectives strategies and approaches that have a positive impact on your department and partners.
• You are adaptable and embrace change with grace. You are constantly looking to make things better and invite the participation of others in a collaborative approach.
• You have excellent communication writing and presentation skills with the ability to articulate and sell opportunities to partners.
• You are organized and detail oriented - you understand how to work with key stakeholders to bring all the pieces of a proposal together accurately and on time.
• You are able to consistently demonstrate our company values:
  • Demonstrate Be Accountable by: taking responsibility and initiative; being self-reflective and communicative; bringing curiosity before judgment.
  • Demonstrate Imagine Better by: inspiring more in ourselves and others; seeking out feedback learning and growth; continuing to raise the bar.
  • Demonstrates Rise Together by: leveraging our collective strengths and expertise; making space for diverse perspectives; supporting each other to succeed.
  • Demonstrates Deliver Impact by: prioritizing client impact and experience; pursuing ambitious achievable goals; being effective and efficient.
• This position requires regular travel throughout the year (4-8 trips per year).

SKILLS & EXPERIENCE

• 5 years proven experience managing labour and/or political relationships at the senior level. Must have a senior-level understanding of the Canadian political landscape.
• 3 years experience in business development account management marketing agencies and/or related consulting experience (GR fundraising creative marketing digital etc.)
• Proven ability to hold and grow positive long-term client relationships.
• Deep passion for progressive politics and issues excitement for supporting the types of clients we work with (politics labour NGOs) and willingness to keep up with a quickly changing landscape.
• To apply for this role you must be based in Canada and be legally eligible to work in Canada.
• This position requires some travel and non-standard work hours and overtime as needed to complete the required responsibilities.

ADDITIONAL ASSETS

• Professional fluency in French or other languages.
• Experience working in tech advertising labour or political campaigns sectors.

Why work with us

• Our entire team is committed to social change. We work with causes and movements we believe in and we have a great time doing it.
• We offer annual salary growth as well as paid health leave and an extended benefits package including a health and dental plan and an additional mental health spending account.
• Our team has access to an annual professional development budget and training and development opportunities throughout the year.
• We offer flexible hybrid working arrangements. While some in person work may be required for this position you may elect to work from home at other times.
• Our staff are proud members of UFCW 1518 and this position is included in the unit.

COMPENSATION

This position is in Grade 7B of our wage grid which starts at $88854 and tops out at $108599 plus $16000 in potential annual incentive pay based on achievement of sales targets.

To Apply

Step 1: Apply by clicking the Apply for this job button. Submit your resume along with a cover letter outlining why you believe you would be a great fit for this role.

Step 2: Submissions will be reviewed and top applicants invited for an interview. Only those selected for an interview will be contacted.

Closing Date: Open until filled. Dont delay your application! We are looking to hire immediately and will be conducting interviews on a rolling basis.

Please note this position may require in person work. The successful candidate must be willing to comply with Point Blanks Communicable Disease Prevention Policy which includes a requirement to adhere to any active public health mandates.

Point Blank is committed to providing accommodations for people with disabilities. If you require an accommodation at any point during this process please notify and we will work with you to jointly address your needs.

Required Experience:

Manager