Communications Specialist

The DTRA I3TS program provides enterprise-wide IT support to enable DTRAs Information Management & Technology Directorate (ITD) to consolidate modernize and continuously innovate the delivery of IT services and mission capabilities to DTRAs internal and external mission partners operating in CONUS and OCONUS locations.

The Communications Specialist will be a member of the Customer Experience team and will develop high quality accurate and user-friendly communications for a large set of customers stakeholders and addition to traditional communications work this role will involve desktop publishing and graphics design to create visually compelling materials. They will apply best practices in communications organizational change management and customer relationship management to enhance the migration experience for all users. The candidate will collaborate with customers users project managers leadership and subject matter experts to obtain in-depth understanding of the technical content to successfully execute communications campaigns.

CLEARANCE REQUIREMENT:

• Must have an ACTIVE SECRET or above clearance required. (US Citizenship required)

Primary Responsibilities:

• Develop project communications including formal communications plans execute and deliver project communications to help prepare users for upcoming changes.

• Create visually appealing materials using desktop publishing software and graphics design tools to enhance communication effectiveness and user engagement.

• Design and produce marketing materials infographics flyers posters and other visual communications to support migration and change management efforts.

• Support migration efforts with the development and distribution of a wide range of products that may include customer emails newsletters briefings program informational materials customer migration guides and content for senior leadership.

• Establish metrics for measuring the success of communications initiatives.

• Ensure documentation and editing support includes checks for accuracy and consistency in organization style readability and accessibility based on the medium.

• Initiate plan execute and report on tasks independently.

• Convey complex technical information in a clear and simple manner.

• Use tools including the MS Office suite collaboration tools such as MS Teams and SharePoint as well as Adobe Creative Suite for design and publishing tasks.

Basic Qualifications:

• DoD SECRET or above clearance required.

• Typically requires a BA degree and 4 8 years of prior relevant experience or Masters with 2 6 years of prior relevant experience.

Preferred Qualifications:

• Experience working in an IT environment

• Experience in executive communications and organizational support including experience liaising with high-level customers and stakeholders

• Advanced writer and editor

• Experience with desktop publishing software (e.g. Adobe InDesign Publisher Canva) and graphics design tools

• Portfolio demonstrating visual design capabilities and layout skills

• Understanding of change management methodologies

• Ability to translate complex technical subject matter into user-friendly communications

• Intermediate to advanced proficiency with Microsoft Word Excel and PowerPoint

• Strong technical aptitude

• Proven ability to handle multiple projects simultaneously with multiple audiences and against a deadline

• Outstanding interpersonal skills including the proven ability to work across different audiences personalities and experience levels

Come break things (in a good way). Then build them smarter.

Were the tech company everyone calls when things get weird. We dont wear capes (theyre a safety hazard) but we do solve high-stakes problems with code caffeine and a healthy disregard for how its always been done.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.