Consultant, Express
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
To take demand from walk-in customers for any banking matters ranging from product questions to customer account activities (e.g. closing accounts statements debit order information etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the banks financial offerings.
Qualifications :
Diploma in Business Commerce or related fields at NQF 6
Experience Required
Client Coverage
Consumer & High Net Worth
1-2 years
Previous customer experience understanding the banks laid-down policies and procedures related to customer service. Knowledge of the functions of other departments within the branch.
Additional Information :
Experience Required
1-2 years Previous customer experience understanding the banks laid-down policies and procedures related to customer service. Knowledge of the functions of other departments within the branch.
Behavioural Competencies:
- Articulating Information
- Following Procedures
- Interacting with People
- Making Decisions
- Team Working
Technical Competencies:
- Banking Process & Procedures
- Client Retention
- Customer Acceptance & Review (Business Banking)
- Customer Understanding ( Consumer Banking)
- Product Knowledge (Business Banking)
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Sales Experience
- Direct Sales
- Hyperion
- Financial Services
- Financial Concepts
- Banking
- Oracle EBS
- Securities Law
- Peoplesoft
- Oracle
- Financial Management
- Workday
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
