Senior Manager, International Business Management

As Sr. Manager International Business Management you will serve as the business leader for Balsam Hills Canada and Australia regions with P&L accountability for both markets. Your primary focus will be leading the strategic transition from online-only to omni-channel retailing in these regions while collaborating with cross-functional teams to identify and execute additional growth opportunities that drive revenue and profitability. 

Reporting to the SVP of International youll partner closely with marketing e-commerce logistics wholesale retail operations finance legal and product teams to enhance brand presence and business performance in these strategic markets. This full-time position is expected to work in a hybrid model which currently includes Monday Tuesday and Wednesday in-office. 

What youll do: 

Regional Business Leadership & P&L Ownership 

• Serve as the business leader for Canada and Australia with full P&L responsibility ensuring alignment with revenue margin and brand goals 

• Develop and manage forecasts budgets and P&L performance at the regional level balancing short-term profit targets with long-term growth investments 

• Define and track KPIsincluding revenue margin conversion CAC and market penetrationusing dashboards and analytics (in partnership with Data Insights and other teams) 

• Lead business reviews surfacing key trends risks and opportunities and delivering clear insight-driven recommendations 

• Drive seasonal pricing and promotional effectiveness through enterprise platforms and strong cross-functional alignment 

• Guide direct report(s) and partners by identifying growth opportunities leveraging strengths and developing talent for broader organizational impact 

Omni-Channel Transformation & Growth Strategy 

• Lead the strategic transition from online-only to omni-channel retailing in Canada and Australia developing and executing go-to-market strategies across digital and wholesale channels 

• Identify evaluate and prioritize growth opportunities within existing marketsincluding new channel partnerships marketplaces and customer segment development 

• Drive a robust learning agenda by partnering with Consumer Insights and other data-focused teams asking incisive business questions that translate customer and market data into actionable insights fueling strategic growth decisions 

• Build business cases and lead strategic decisions grounded in data market insights and operational readiness 

• Represent customer and market needs to influence product pricing promotional and channel decisions across global teams 

• Drive cross-functional execution across ecommerce marketing logistics finance merchandising legal and operations to achieve regional and channel-specific goals 

What you bring to the table: 

• 7 years in international business management omni-channel retail and leadership in retail. Experience in e-commerce is a must have 

• Proven track record managing and scaling business performance in 2 international markets ideally including Canada and/or Australia 

• Demonstrated end-to-end P&L management forecasting and budgeting experience 

• Strong execution experience in omni-channel environmentssuccessfully managing online retail and/or wholesale channels 

• Excellent communication skills with the ability to influence and align cross-functional stakeholders at all levels 

• Cross-functional leadership experience partnering with multiple business functions 

• Strong analytical thinking negotiation skills and business acumen 

• Sound judgment and decision-making ability in ambiguous situations even when data is limited 

• Bachelors degree required; MBA or equivalent advanced degree preferred 

About Us: Balsam Brands is a global omnichannel retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building authenticity and doing the right thing. We have steadily growing teams in Boise the Bay Area Dublin the Philippines Canada and Mexico.  

The companys mission is to create joy together. We empower our team and partners to love what they do provide products and experiences that inspire meaningful moments with family and friends and give back to our families and communities in impactful ways. When you join Balsam Brands youll find a culture of caring people doing challenging work and building a welcoming workplace. 

• Check out our flagship brand Balsam Hill:   

• Balsam Brands in Forbes: Brands on LinkedIn: Balsam Brands we strive to offer a competitive compensation and benefits package. For permanent full-time team members our current package includes: 

  • Competitive compensation including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process 

  • Comprehensive Medical Dental and Vision coverage with 100% of monthly premiums covered for team members and 85% employer-paid premiums for other coverage tiers that include dependents 

  • Up to $2000 annual funding toward HSA accounts  

  • Medical transit dependent care FSA  

  • Infertility coverage offered on all medical plans 

  • Generous parental leave program and flexible return options 

  • Company-paid life and AD&D insurance 

  • Company-paid short and long-term disability insurance 

  • 401(k) with dollar-for-dollar company match up to $4000 per calendar year 

  • Employee Assistance Program (EAP) and other mental health and wellness perks 

  • Paid holidays annual shutdown week PTO and volunteer time-off (VTO) packages 

  • Paid 5-week sabbatical leave after 10 years of employment 

  • Annual continuous learning benefit up to $1000 per person per fiscal year 

  • Up to $300 flexible reimbursement to support setup of new team members work-from-home environment 

  • Generous team member merchandise discount 

  • Valuable extras: identity theft protection subsidized parking monthly wellness pet insurance accident & critical illness insurance 

  The base pay range for this position is: $144000 to $180000. Please note that placement within the posted salary range is based on several factors including geographic location experience skills alignment with role requirements and other job-related factors. It is uncommon for offers to be made at the top of the range as this typically reflects a candidate who exceeds all role requirements and brings significant directly applicable experience. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair externally competitive and fiscally prudent total compensation package administered in a simple and consistent manner. 

  At Balsam Brands we strive to build a diverse equitable and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds ages abilities and experiences to apply. We do not discriminate on the basis of race ethnicity religion national origin citizenship marital or family status disability sexual orientation gender identity or expression pregnancy or caregiver status veteran status or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process to perform essential job functions and to receive other benefits and privileges of employment. 

  #LI-Hybrid 

  
  

  Additional Information :

  All your information will be kept confidential according to EEO guidelines.

  
  

  Remote Work :

  No

  
  

  Employment Type :

  Full-time